Distribution Warehouse Area Manager

Purpose of Position: The purpose of this important role is help drive consistent execution of our operating strategy that includes care, respect and advocacy of your team, a consistent drive to meet or exceed customer service expectations and constant implementation of continuous improvement methods that allow ETHOS BEAUTY PARTNERS to achieve industry leading status as a provider of superior, low-cost distribution and fulfillment center services to the marketplace. Position Summary: This critical position is trusted to build a high-performance team. You will lead, coach and develop a diverse team to achieve goals that emphasize teamwork, quality, velocity of order flow and efficiency. This role is responsible for all warehouse staff and all typical fulfillment center responsibilities including all activities related to inventory at rest and in motion. Fundamentally, this role will endeavor to leverage our investment in people, machinery, inventory, warehouse technology and systems so that ETHOS BEAUTY PARTNERS can successfully compete and grow the business Essential job functions and responsibilities: Leadership: · Champion safety first culture. Initiate changes in behavior and environment to foster a zero-injury safety record · Ensure that our physical spaces, equipment, tools and inventory are maintained and handled with care · Foster a culture that places priority on workplace respect, teamwork, development of employee skills and attainment of goals · Comply with HR policies including attendance, general work rules, respect in the workplace and respect for workplace diversity · Responsible for the timely and complete administration of the performance management process for hourly team members including: o Annual performance reviews o Monthly scorecard process including performance coaching and disciplinary action steps when warranted o Wage adjustment recommendations and associated conversations · Lead effective daily communication process, sometimes develop presentation materials and contribute to large group meetings Management: · Responsible for attainment of major KPI goals for warehouse operations o Minimum of 98% inventory accuracyo Minimum of 98% outbound order accuracy o Achieve dock to stock objectives for inbound shipments (container, TL and LTL) o Attainment of on time shipping goals as defined by customer expectations o Attainment of cost center “spending” budget · Lead continuous improvement initiatives for warehouse operations o Identify improvement opportunities and effectively organize project plans and timelines · Responsible for maintaining location accuracy at pick and storage locations · Responsible for repositioning inventory based on intimate knowledge of sales activity by sku · Responsible for configuring racking and warehouse workstations for optimal storage and order processing · Manage replenishment processes to ensure forward pick locations are stocked · Oversee use of technology to ensure we maximize company investment · Maintain integrity of 3PL software for system modules under your control · Development and adherence to work standards and SOP’s · Responsible for department recruiting, interviewing, staffing, work schedules and coordination of hours to support customer demand · Maintain adequate supply of consumables (packaging, pallets, etc.) · Collaborates with the customer service team and other departments · Plan and schedule inbound deliveries, communicate directly with carriers and customers as required · Timely and accurate accounting of time and attendance information · Technical ability to observe and remove bottlenecks in material or information flow Key personal attributes: · Must possess a work style that combines OPEX, customer satisfaction and teamwork consistent with a high-performance culture · Must hav…

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