Distribution System Operator & Dispatcher

WHY JOIN US? We are a local cooperative working hard for our friends and family right here in Bartholomew County. Our work is critical to this community and even though we take it seriously, we have a good time doing it. At Bartholomew County REMC, you'll be part of a team dedicated to serving our members and communities while enjoying a strong culture, meaningful work, and a comprehensive benefits package. Bartholomew County REMC is seeking a Distribution System Operator & Dispatcher to serve as a central hub for our electric distribution operations. This role combines system monitoring, technical coordination, outage response, real-time dispatching, and communication support to help keep power flowing safely and reliably to our members. Don't Have Utility Experience? That's okay. We recognize that many of the skills needed for success in this role are developed outside the electric utility industry. Candidates with experience in logistics, emergency management, public safety communications, military operations, dispatching, supply chain operations, incident command, or other mission-critical coordination environments are encouraged to apply. If you thrive in fast-paced environments, enjoy solving problems under pressure, and can effectively coordinate people, information, and technology, we encourage you to apply. POSITION SUMMARY This position performs distribution system operations and real‑time dispatch, including coordinating line crews, monitoring outages and restoration activities, and managing service and work orders to ensure accurate labor, material, time, and mapping records. The role operates and monitors SCADA, OMS, GIS, AMI, and MDM systems. The role serves as a central technical and communication resource between engineering, field operations, and members. ESSENTIAL DUTIES AND RESPONSIBILITIES Distribution System Operation Monitor and operate SCADA; respond to alarms and perform authorized operational functions from the office. Monitor GIS system (mapping) and update mapping based on red-lined work orders as required. Correct mapping errors, including power flow. Monitor and operate AMI headend system and MDM. Create service orders or report to Engineering when system indicates issues. Coordinate and process distribution system updates in NISC as required, to maintain accurate system records. Maintain accuracy of system data, including poles, transformers, meters, security lights, services, and equipment records and run/ maintain reporting. Coordinate with E&O Coordinators to ensure distribution system updates within SPANS and code violation submissions are completed accurately and in a timely manner to ensure data integrity across the NISC and SPANS platforms. Assist with maintaining outage records and compiling operational reports as requested. Assist with system data to ensure integrity and accuracy across platforms Dispatch & Operational Coordination Perform dispatch duties for line crews via radio, phone, or electronic systems throughout the day. Monitor crews, worksites, outages, and contract crews while coordinating field activities when necessary. Assist in outage restoration and support crews with line switching and load transfers in the office. Submit emergency locate tickets. Create service orders and work orders as required. Review completed work orders to ensure labor, materials, and time are accurately recorded and mapping is updated accordingly. Engineering & Operations Support Serve as backup for incoming telephone inquiries from members, determine needs, provide assistance, or forward calls to appropriate departments in support of service excellence. Serve as backup for E&O Coordinators. Train E&O Coordinators to provide backup support for critical functions of this role. Occasional overtime, including evenings, weekends, and holidays, may be necessary during outages, storm restoration, or emergency situations. Perform other duties as assigned by management. SUPERVISORY RESPONSIBILITIES This jo…

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