Distribution Supervisor

SUMMARY : The Distribution Supervisor supports the Distribution Manager in overseeing the daily operations of Goodwill Industries of North Louisiana’s distribution activities including warehouse operations, salvage processing, transportation logistics, and Attended Donation Centers (ADCs). The Distribution Supervisor ensures daily workflow coordination, staffing coverage, operational safety, and efficient movement of donated goods throughout the distribution system. At Goodwill, we are Investing in People, Strengthening Communities —and this role supports the mission of Improving People’s Lives Through the Power of Work by ensuring donated goods are handled safely, efficiently, and responsibly to maximize mission impact and revenue generation REPORTS TO : Distribution Manager ESSENTIAL DUTIES & RESPONSIBILITIES: Daily Operations Leadership Oversees the daily operations of the warehouse, transportation routes, and Attended Donation Centers (ADCs). Supervises and assigns tasks to salvage, warehouse, transportation, and ADC employees to ensure efficient workflow. Conducts daily operational huddles and team meetings to communicate priorities, safety reminders, and performance expectations. Ensures distribution operations are adequately staffed and work schedules are maintained within approved labor budgets. Workforce Supervision & Development Conducts initial hiring interviews for operational staff in coordination with the Distribution Manager. Provides coaching, training, and corrective guidance to distribution employees in collaboration with Human Resources when necessary. Ensures employees are properly trained on safety procedures, operational processes, equipment operation, and organizational policies. Coordinates volunteer and community service worker placement within the warehouse as appropriate. Warehouse & Salvage Operations Oversees daily warehouse salvage processing including sorting, staging, and loading salvage materials. Ensures salvage bales and pallets are properly weighed, staged, and documented. Maintains organized warehouse zones and ensures proper rotation of materials and products. Ensures stores receive supplies and materials accurately and on schedule . Attended Donation Center Operations Ensures donation centers are properly staffed, organized, and supplied. Conducts regular audits of ADC sites to ensure compliance with operational standards. Coordinates training and retraining of Donation Attendants on procedures, safety, and donor service standards. Maintains donation logs and operational reports related to ADC performance. Transportation Operations Develops and maintains daily transportation schedules to ensure timely servicing of stores, donation centers, and collection points. Generates transportation route sheets and coordinates delivery schedules. Monitors vehicle tracking systems to ensure drivers remain on route and follow safety expectations. Maintains driver compliance records including DOT files, inspections, and training documentation. Safety & Security Ensures safety procedures are followed across warehouse, transportation, and ADC operations. Serves as or ensures the presence of a Safety Advocate for distribution operations and ensures completion of required safety drills and inspections. Reports accidents, incidents, safety hazards, or equipment issues immediately to the Distribution Manager. Ensures proper use of PPE and safe handling of merchandise and equipment. Reporting & Administration Maintains operational records including donation logs, transportation reports, salvage documentation, and safety records. Maintains confidentiality of employee and operational information. Prepares payroll submissions and employee schedules within approved labor budgets. Other Duties Performs operational duties as needed to support distribution functions, including assisting in warehouse operations, transportation routes, or donation center activities during staffing shortages or operati…

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