Distribution Operations Specialist

Who We Are We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in! Base Pay Range: $61,200-$73,000 As a Distribution Operations Specialist, your essential job functions will include the following: Customer RGA’s Manages late DC exceptions, approve or deny based on provided documentation. Prepares necessary reporting for customer RGA related to adjustments, cancellations and On-Time performance. Coordinate efforts between Distribution Centers, Carline and AR associates to resolve receipt discrepancies. Approves Dealer credit when issues arise from DOT, Mounting, Distribution Center shipping errors, etc. Working with Carline, tracks FedEx customer RGAs and call tags and escalates after a set time frame. Manage and follows up with warehouse on customer RGAs that are tracking late. Participate in RGA related projects and enhancements as needed. Dealer Tire Distribution Center Invoicing Manages Supply Chain and Distribution Center invoicing, verifies accuracy and invoice amounts prior to approval. Investigate invoice discrepancies or inconsistencies following up as needed, both internally and externally Apply appropriate accounting codes and follow procedures to ensure accuracy of invoice classification. Prepare invoices for signature and process for payment Ensures timely payment of invoices Third Party Logistics Invoicing Manage and approves 3PL invoices once totals and discrepancy have been verified. Distribution Center Compliance & Operation Determines eligibility for inventory blanketing and will execute holds. Creates locations in JDE while coordinating with Supply Chain Solutions. Track and report on compliance and responses from Associates and Management in the distribution network as needed to ensure accountability for meeting goals and/or completing requests. Collaborate with others in the organization, including leadership, to identify and solve problems, and implement chosen solutions. Seek opportunities to learn new systems as needed to perform the job more efficiently/effectively. Assist in documenting best practices and execute implementation. Effectively respond to questions and requests from both internal and external sources. Manage relationships and communications with vendors as requested. Complete project work as requested. Distribution Center Cycle Counts Manages the process for deletion and creation of cycle counts with feedback from DC leadership. Reviews open cycles counts and communicates actions to DC Leadership Assist in DC preparation for annual Physical Inventory Runs open order, virtual location and delivery appointment reporting. Provides findings to DC Distribution Center Budgeting Works cross functionally with DC Manager, Supply Chain Management, Finance and Data Analytics Maintains knowledge of the department budget. Compiles financial information to be included in annual budgets Research cost-saving measures and makes recommendations. Other Duties as Assigned Position Requirements Bachelor’s degree or 3-5 years related experience in Supply Chain or related field. Excellent interpersonal and communication skills, problem solving, and time management skills. Demonstrated sound judgment and the ability to make decisions independently. Ability to establish priorities, objectives, time limits and goals. Computer skills: MS Office with proficiency in Outlook, Word, PowerPoint, and Excel. Competencies Required Time and Productivity Management Attention to Detail Teamwork Business Acumen Critical Thinking Vendor and Supplier Management Learning Agility Decision Making Sound Judgment Physical Job Requirements Co…

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