Distribution Operations Manager

Lil Sweet Treat is a globally sourced premium pick-and-mix candy boutique with stores across New York, Washington DC, Boston, Philadelphia, Chicago, San Francisco and Los Angeles. We run our own warehouses in Brooklyn and Los Angeles on LST WMS, integrated with NetSuite. We're seeking a Distribution Operations Manager to own outbound execution at our Brooklyn Navy Yard warehouse, including freight, fleet, labor and the full warehouse team. Every Transfer Order, event pull, pallet and delivery leaves on time, and every store and team hears back the same day. Key Responsibilities Labor Planning & Hiring Build the weekly 7shifts schedule to forecast, control overtime and weekend coverage, and staff ahead of peaks Approve timecards on time and report weekly on labor adherence and overtime Recruit and onboard hourly associates with HR Set clear standards and run performance conversations Freight & Fleet Plan and book pallets and cross-country shipments, prepare bills of lading (BOLs) and manage carriers Track freight cost per pound Dispatch drivers, store refresh pickups and event deliveries Keep vehicle registrations, insurance and Motive current with Finance Transfer Orders, Events & Store Service Publish Transfer Order and event-pull service levels and meet them every week Pick, pack and ship every approved Transfer Order within one business day Own event and custom orders, including the Events/Ecomm reserve and the handoff to Fulfillment, so nothing is pulled twice or missed Answer store manager stock questions the same day Inventory & Seasonal Readiness Lead the Inventory Control Supervisor, who runs counts, receiving and WMS day to day Stage Halloween, holiday and featured product, bags and supplies with Inventory Planning and Events ahead of demand Lock holiday staffing, bag and supply plans well before peak Communication Send a daily outbound status to Retail Ops and leadership Flag risks early Qualifications High school diploma or equivalent 6+ years in warehouse, distribution or fulfillment operations 3+ years leading hourly teams of 15 or more Freight, carrier and fleet management experience (parcel, LTL, local delivery) Experience with a WMS and an ERP (NetSuite preferred) and comfort reading inventory and labor data Experience with 7shifts or Motive a plus Strong written communication, with fast, clear updates and no dropped threads Food, CPG or retail replenishment experience preferred Job Type: Full-time Pay: $75,000.00 - $85,000.00 per year Work Location: In person

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