Distribution Operations Manager
ReeceWho We Are Working at Reece & Fortiline means being part of a growing global company that brings our purpose and values to life every day. We celebrate our team members living our values and provide opportunities to build a long and remarkable career. We’re proud to support essential industries helping bring clean air and water to everyone. To learn more about our purpose and values, visit our career site at https://careers.reece.com/us/ Purpose As a Distribution Operations Manager , you are responsible for leading a critical operational function within the distribution center. Depending on business needs, this role may be assigned responsibility for Shipping, Receiving, Inventory Control, or other operational areas. You will lead Distribution Leads, Inventory Control Specialists, and warehouse associates while driving performance through coaching, accountability, and operational excellence. You will ensure operational goals related to safety, quality, productivity, inventory accuracy, and customer service are consistently achieved. As a key member of the facility leadership team, you will partner with other Distribution Operations Managers and the Distribution General Manager to support overall distribution center performance. What You'll Bring Proven ability to lead frontline leaders and hourly associates in a fast-paced distribution environment. Strong coaching and people development skills. Ability to build accountability while maintaining team engagement. Strong problem-solving and decision-making skills. Customer-focused mindset with a commitment to service excellence. Ability to manage multiple priorities and operational demands. Strong organizational and communication skills. Commitment to maintaining a safe and compliant workplace. Data-driven approach to operational decision-making. Continuous improvement mindset focused on operational excellence. Key Responsibilities Leadership & Team Development Lead, coach, and develop Distribution Leads, Inventory Control Specialists, and Distribution Associates. Establish clear performance expectations and accountability standards. Conduct productivity reviews, coaching conversations, and corrective action when necessary. Support employee development, engagement, and retention initiatives. Promote a culture of teamwork, safety, and continuous improvement. Operational Leadership Manage daily activities within assigned operational areas. Ensure compliance with established operational procedures and standards. Allocate labor and resources to meet productivity and service objectives. Monitor operational performance and implement corrective actions to address issues. Drive continuous improvement efforts within assigned functions. Safety & Compliance Promote and maintain a safety-first culture. Ensure compliance with company policies, OSHA requirements, and operational standards. Participate in Incident investigations and corrective action efforts. Conduct routine safety observations and inspections. Performance Management Monitor and report key operational metrics. Analyze performance trends and identify improvement opportunities. Support facility-wide operational goals and initiatives. Drive accountability for productivity, quality, service, and accuracy standards. Functional Assignments Shipping Operations Responsibilities Lead outbound fulfillment and shipping activities. Ensure on-time and accurate shipment execution. Monitor order fulfillment, productivity, and shipping accuracy metrics. Coordinate workload and staffing to meet service commitments. Partner with transportation and logistics teams to support delivery objectives. Key Metrics On-Time Shipping Order Accuracy Units Shipped per Labor Hour Service Level Attainment Customer Order Completion Receiving Operations Responsibilities Oversee inbound receiving, unloading, inspection, and put-away activities. Ensure timely processing of incoming inventory. Monitor receiving productivity and receiving accuracy. Coordinate d…