Distribution Center Shipping Clerk
AMER SPORTSOverview: Amer Sports is a dynamic, global sports company home to world-class brands including Arc’teryx, Salomon, Wilson, and Atomic. In this role, you will directly impact our consumer experience by ensuring our logistics network runs smoothly, safely, and efficiently. We are a company where ambitious, competent, and motivated people make their mark. Just like our customers, we are dedicated to an active lifestyle and sports. Join us. What You'll Do: We are seeking a Shipping Clerk to support inbound and outbound shipping operations, ensuring the accurate, efficient, and timely movement of goods through the distribution center. This role is responsible for coordinating shipments, maintaining accurate system transactions and routing documentation, managing customer compliance requirements, and partnering with operations, customer service, vendors, and logistics providers to support daily shipping needs. As a key member of the distribution center team, this individual will help resolve shipping issues, maintain service expectations, and ensure orders move smoothly from the distribution center to their final destinations. To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily: Become the expert in all activities related to the inbound and outbound shipping office Work closely with the inbound and outbound supervisor to ensure a steady, accurate flow of orders through the DC Work closely with customer service to manage exceptions, priorities, and to be the single point of contact for questions relating to outbound shipments Ensure all transactions are completed in SAP Work closely with customer vendor operations teams to ensure timely pick up of collect goods Become the expert of the end routing process for each customer Ensure routing guides are updated in an efficient timely manner Coach and train other employees on the end-to-end shipping, receiving, and scheduling process Work with logistics partners to ensure on-time pickups and drop-offs Troubleshoot compliance related chargebacks, find the root causes and suggest alternative solutions Track compliance related issues and respond to issues in a timely professional manner Maintain and ensure a safe and clean work environment by keeping shelves, pallet areas, and workstations tidy Comply with company and legislative health and safety procedures, rules and regulations Work with minimal supervision Maintain cross-training capabilities in other areas to help meet business needs Willing to become forklift certified (including high reach) Assist in all aspects of outbound dock operations Maintain flexibility with scheduling, including the ability to stay later as needed to support late truck pick ups Perform other duties as assigned What We're Looking For: A high school diploma or GED is required for this role. Prior shipping, receiving, or warehouse experience is preferred but not required. High school diploma or equivalent required. Strong customer service skills with the ability to communicate professionally and respond effectively to questions and concerns. Strong reading comprehension and logistical skills to support accurate and efficient shipping operations. Strong planning and organizational skills with the ability to manage multiple priorities and meet deadlines. Proficiency in Microsoft Office, particularly Word and Excel, and the ability to learn and navigate inventory computer systems. Excellent troubleshooting and problem-solving skills with the ability to identify issues, determine root causes, and implement effective solutions. Highly organized and detail-oriented, with a strong focus on accuracy and efficiency in shipping documentation and transactions. Must be willing to work the AM shift (Monday – Thursday, 5 am to 3:30 pm). Must have flexibility to work other shifts/hours based on business need. This is an on-site role. Physical Demands & Working Environment The physical demands d…