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Distribution Center Manager

United Carolina Beverages
12 hours ago
Full-time
On-site
Charlotte, NC, United States
Indeed

SUMMARY The primary responsibility of the Distribution Center Manager is to provide overall leadership for warehouse and delivery operations, ensuring safe, efficient, and compliant execution across all distribution center functions. This role is responsible for operational performance, employee development, inventory accuracy, customer service, and fleet management, financial stewardship, and continuous improvement initiatives that support company objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Oversee daily warehouse, inventory, delivery, and fleet operations. Ensure products are received, stored, loaded, and delivered accurately, safely, and on time. Monitor operational performance and implement process improvements to increase productivity and efficiency. Maintain warehouse organization, cleanliness, and operational standards. Ensure proper utilization of warehouse management systems, route accounting systems, routing software, and other operational tools. Lead and support warehouse, delivery, inventory, and operational teams to ensure safe and efficient daily execution. Interview, hire, train, develop, and evaluate employees and operational leaders. Provide coaching, performance feedback, and corrective action as needed in accordance with company policy. Ensure proper staffing levels, workforce planning, and cross-training across operational functions. Conduct regular team meetings to communicate priorities, performance results, safety initiatives, and operational updates. Partner with Inventory, Purchasing, and Sales teams to proactively address inventory concerns and product availability. Oversee delivery execution to ensure customer service expectations and company service standards are achieved. Work with delivery leadership to improve route efficiency, productivity, and service performance. Investigate and resolve customer complaints and service concerns in a timely manner. Conduct regular ride-a-longs and field observations to assess performance, identify training opportunities, and support employee development. Oversee maintenance, utilization, and replacement planning for delivery fleet, warehouse equipment, and facility assets. Ensure preventative maintenance programs are executed and repairs are completed promptly. Maintain accurate records for fleet, equipment, inspections, registrations, and maintenance activities. Manage vendor relationships to ensure quality service and cost-effective solutions. Ensure facilities remain safe, clean, secure, and operating efficiently. Promote and maintain a culture of safety throughout the distribution center. Ensure compliance with OSHA, DOT, FMCSR, and all applicable federal, state, and local regulations. Serve as an active member of safety and risk management programs. Manage operational expenses, labor utilization, fleet costs, and facility-related expenditures. Monitor and achieve key performance indicators (KPIs) related to safety, service, productivity, inventory accuracy, and cost control. Analyze operational reporting to identify trends, address issues, and improve overall performance. Support budget planning and expense management initiatives. Obey all local, state, and federal laws and/or regulations. Comply with all company policies and procedures. Perform all other duties as assigned. COMPETENCIES REQUIRED Analytical – Synthesizes complex or diverse information; uses intuition and experience to complement data. Problem Solving – Identifies and resolves problems in a timely manner; develops alternative solutions; uses reason even when dealing with emotional topics. Technical Skills – Strives to continuously build knowledge and skills; shares expertise with others. Interpersonal – Listens to others without interrupting; remains open to others’ ideas and tries new things. Oral Communication – Speaks clearly and persuasively in positive or negative situations; responds well to questions; participates actively in all company meet…

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