Distribution Center Manager

Position Summary
The Warehouse Manager is responsible for the day-to-day leadership and performance of the Indianapolis distribution center. This position is accountable for safe, accurate, and efficient warehouse operations, including receiving, storage, picking, staging, loading, shipping execution, inventory accuracy, labor productivity, and facility organization. The manager works closely wit
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h Operations, Purchasing, and Logistics to support company and customer requirements.
Key Responsibilities
Distribution Center Operations
• Lead daily receiving, put-away, storage, picking, staging, loading, and shipping activities.
• Ensure customer orders and internal transfers are prepared accurately and on schedule.
• Maintain an organized, efficient, and clean facility with clearly defined storage locations and material-flow processes.
• Manage dock activity, warehouse space, equipment utilization, and daily operating priorities.
• Coordinate with internal departments to resolve product availability, staging, fulfillment, or receiving issues.
Inventory Accuracy & Control
• Own physical inventory accuracy for the distribution center.
• Develop and execute a consistent cycle-count program and ensure required counts are completed on schedule.
• Investigate inventory discrepancies, identify root causes, and implement corrective actions.
• Ensure receiving, movement, picking, and shipping transactions are completed accurately and timely in the ERP/WMS.
• Support physical inventories and reconciliation activities as required.
• Identify damaged, obsolete, misplaced, or slow-moving inventory and communicate issues to the appropriate internal owner.
People Leadership
• Lead, coach, and develop employees.
• Manage hiring, onboarding, training, attendance, performance management, and employee development.
• Establish clear expectations for productivity, safety, quality, inventory accuracy, and customer service.
• Plan staffing and work assignments to support workload requirements while controlling overtime and labor costs.
• Develop team leads and key employees to strengthen onsite leadership and operational continuity.
Safety & Facility Standards
• Maintain a safe work environment and ensure compliance with company safety policies and applicable regulations.
• Ensure employees are properly trained on material-handling equipment, warehouse procedures, and safe work practices.
• Promptly address unsafe conditions, equipment issues, and housekeeping concerns.
• Maintain racking, dock areas, equipment, storage locations, and the overall facility to company standards.
Budget, Productivity & Continuous Improvement
• Manage the distribution center operating budget, including warehouse labor, overtime, supplies, equipment, and routine operating expenses.
• Monitor labor productivity, staffing levels, overtime, damage, order accuracy, and other operating costs.
• Identify and implement process improvements that improve safety, accuracy, throughput, space utilization, and labor efficiency.
• Support the effective use of warehouse systems, technology, and standardized operating procedures.
• Develop corrective action plans when performance falls below established targets.
Key Performance Indicators
• Inventory accuracy
• Order and shipment accuracy
• On-time order/load readiness
• Cycle-count completion
• Labor productivity and overtime control
• Safety performance
• Damage and handling errors
Key Skills & Qualifications
• Proven warehouse or distribution center management experience.
• Strong leadership, communication, and employee-development skills.
• Strong analytical, problem-solving, planning, and organizational abilities.
• Working knowledge of inventory control, cycle counting, receiving, shipping, and warehouse processes.
• Experience using WMS and ERP systems; Business Central experience preferred.
• Ability to use data and KPIs to improve operational performance.
• Strong cross-functional collaboration and customer-service mindset.
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