Distribution Center (DC) Manger

Distribution Center (DC) Manager -Sumter, South Carolina Reports to: Chief Financial Officer Classification: Exempt / Salaried Supervisory Responsibilities JOB SUMMARY : The Distribution Center Manager provides leadership, direction, and accountability for the overall operation of the F&H of the Carolinas Distribution Center. This position is responsible for ensuring safe accurate, efficient, and cost-effective receiving, warehousing, inventory movement, order fulfillment, shipping, equipment repair, facility operations, and related Distribution Center activities to meet Company Financial and Operational targets, Safety in the DC, and Federal, State, and Local regulations. The Distribution Center Manager develops and leads a high performing Team, establishes clear expectations, monitors operational and financial performance, and continuously identifies opportunities to improve safety, productivity, inventory accuracy, service, and efficiency. This position works collaboratively with Store Teams, Corporate Teams, vendors, transportation providers, and other business partners to ensure the Distribution Center effectively supports the Company’s retail operations and growth. The Distribution center Manager is expected to reinforce Gold Standards of Operational Excellence, while fostering a culture of safety, teamwork, and exceptional service in support of our commitment to being the Premier Retailer in the markets we serve. ESSENTIAL FUNCTIONS : 1. Direct and oversee receiving, warehousing, inventory movement, order fulfillment, shipping, and related Distribution Center operations to ensure safe, accurate, timely, and efficient service to the Company’s retail locations. 2. Direct the daily workflow of assigned Teams, including staffing, scheduling, work assignments, workload prioritization, and allocation of resources. Anticipate seasonal demands, peak delivery periods, promoting activity and changing to meet operational needs and adjust resources accordingly. 3. Ensure timely and accurate order fulfillment, transfers, and deliveries. Verify outgoing shipments meet Company quality and accuracy standards and that shipping, transfer, and order documentation is complete and accurate. 4. Oversee Company receiving, storage, transfer, and inventory movement processes to promote inventory accuracy, proper product handling, accountability, and accurate records throughout the Distribution Center. 5. Partner with Store Teams and other areas of the Company to support inventory planning, transfers, deliveries, product movement, security system, and timely resolution of Distribution Center-related operational needs. 6. Oversee and resolve issues involving damaged merchandise, inbound, and outbound shipments, delayed or disrupted deliveries, inventory discrepancies, and operational or system-related issues. Coordinate with Store Teams, vendors, carriers, and appropriate internal departments to achieve timely resolution and minimize operational and financial impact. 7. Manage defective merchandise and return-to-vendor operations. Ensure merchandise is properly identified, documented, organized, processed, and returned in a timely manner in appropriate controls to support inventory accuracy, accountability, and recovery of applicable vendor credits. 8. Manage the equipment repair function supporting the stores serviced through the Distribution Center. Ensure appropriate parts inventory levels are maintained, repairs are completed accurately and within established timelines, and repaired equipment is returned to the stores promptly. Maintain effective processes for tracking repair status, parts usage, turnaround times, and outstanding equipment. 9. Optimize warehouse layout, storage practices, product flow, and space utilization to support safe, efficient, organized, and scalable Distribution Center operations. Optimize warehouse layout and space utilization. 10. Ensure equipment, tools, supplies, and resources necessary for Distributi…

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