Distributer Operations Management Analyst

Job Description Position Summary The Distributor Operations Management Analyst supports the Logistics & Fulfillment Team) by executing daily/weekly operational routines, maintaining process documentation, compiling performance and controls reporting, and coordinating follow-up actions across logistics functions and external stakeholders. The role focuses on consistent execution, audit-ready evidence management, issue tracking, and stakeholder support to ensure logistics processes are performed in a controlled, compliant, and repeatable manner. Specialty Focus: This role supports logistics standards, best practices, and internal controls governance through documentation upkeep, evidence collection, controls testing coordination, access review administration, and audit/walkthrough readiness activities. Core Responsibilities: Process Analyst ( 80%) Execution & Operating Routines Executes standard work and recurring routines (daily/weekly/monthly) that support logistics performance management and controls compliance. Tracks open actions, due dates, and owners; escalates aging items and supports closure documentation. Coordinates meeting materials (agendas, pre-reads, notes, action logs) for operating reviews, controls checkpoints, and audit readiness touchpoints. Supports issue triage by gathering facts, documenting problem statements, and routing items to the appropriate process owner for resolution. Reporting & Data Support Builds and maintains routine reports and trackers (service, quality, inventory, claims, access reviews, controls evidence status) using spreadsheets and available system outputs. Validates data completeness and flags anomalies; coordinates corrections with system/process owners. Compiles monthly/quarterly KPI and controls reporting packs; ensures consistent formatting, definitions, and version control. Documentation & Training Support Maintains process documentation (SOPs, narratives, job aids, RACI/hand-offs, checklists) by incorporating approved changes and confirming document owners, effective dates, and storage locations. Supports training deployment by preparing materials, tracking completion, and organizing refresher sessions as requested by process owners. Ensures operating procedures and control steps are communicated consistently to impacted teams and third parties (as applicable). Cross-Functional Coordination Coordinates requests and follow-ups across Logistics, Procurement, Supply Chain, Finance, Internal Audit, IT Security, and third-party partners to obtain timely inputs and evidence. Supports communications to stakeholders by drafting updates, summarizing status, and preparing clear issue/evidence logs. Ability to proactively communicate and matrix influence across internal and external stakeholders Role-Specific Responsibilities: ( 20%) Maintains audit-ready controls documentation (process narratives, risk-control matrices, test scripts/checklists) and ensures version control and retention practices are followed. Coordinates internal- and external-relevant logistics controls testing logistics (requests, schedules, walkthrough prep, evidence collection) and tracks completion/status across control owners. Collects, reviews for completeness, and organizes supporting evidence for controls operation (reports, approvals, reconciliations, access logs) and facilitates timely submission to Finance/Internal Audit. Supports remediation follow-up by maintaining issue logs, documenting corrective actions, and confirming closure evidence is complete and traceable. Performs proactive process optimization analysis, research, and continuous improvement updates, and reflects changes by updating training documentation, SOPs, job aids and communicates to all impacted stakeholders. Administers periodic system access reviews for logistics applications (user lists, role mapping, reviewer routing, completion tracking) and supports segregation of duties documentation as required. Supports audit and walkthrough logisti…

View the full posting and apply