Dispatcher/Secretary

Job Overview We are seeking a dynamic and highly organized Dispatcher/Secretary to join our team! In this vital role, you will serve as the central communication hub, coordinating transportation activities, managing schedules, and ensuring seamless operations across our logistics network. Your energetic approach and attention to detail will drive efficiency in vehicle dispatching, customer service, and internal communication. This position offers an exciting opportunity to contribute to a fast-paced environment where your organizational skills and proactive mindset will make a real impact every day. Responsibilities Coordinate and dispatch vehicles efficiently using vehicle dispatch software and transportation management systems such as Oracle Transportation Management and AS400. Manage multi-line phone systems with professionalism, utilizing phone etiquette to handle inquiries, schedule appointments, and relay critical information promptly. Maintain accurate data entry records related to freight, shipping & receiving, fleet management, and logistics operations. Support transportation planning by analyzing routes using GIS (Geographic Information Systems) and GPS technology to optimize delivery schedules and reduce costs. Communicate effectively with drivers, customers, vendors, and internal teams via phone calls, emails, and internal communication channels to ensure smooth operations. Ensure compliance with DOT (Department of Transportation) regulations and other safety standards during dispatching activities. Assist with shipping & receiving documentation, freight tracking, and inventory updates while adhering to organizational procedures. Provide exceptional customer service by addressing inquiries professionally and resolving issues swiftly. Skills Proficiency in transportation management systems such as Oracle Transportation Management and Vehicle Dispatch Software. Strong organizational skills with the ability to multitask in a fast-paced environment. Excellent communication skills—both verbal and written—and phone etiquette. Knowledge of GIS, GPS technology, supply chain processes, logistics, road transportation operations, and freight management. Experience with Microsoft Office Suite (Word, Excel, Outlook) for data entry and reporting purposes. Familiarity with DOT regulations and shipping & receiving procedures to ensure compliance. Ability to analyze routing data for transportation planning using analysis skills. Experience working with 3PL (Third-Party Logistics) providers or in fleet management environments is a plus. Strong typing skills for efficient data entry; experience with AS400 or similar platforms is advantageous. Join us as a Dispatcher/Secretary where your energy fuels our operational success! Your proactive approach will help streamline our logistics processes while delivering outstanding service that keeps our business moving forward efficiently. Pay: $17.00 - $18.00 per hour Benefits: Employee discount Paid time off Work Location: In person

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