Dispatcher (OTR)
Red Rider Services LLCOTR Dispatcher Red Rider Services Red Rider Services is a small, independent, family-oriented company seeking a detail-oriented OTR Dispatcher to support our dedicated flatbed operations. You’ll work closely with our drivers and customers to keep loads moving efficiently while maintaining our strong focus on safety, communication, and service. About the Role As an OTR Dispatcher, you will coordinate freight movements, manage driver schedules, and ensure on-time deliveries across our South and Southeast lanes. This is a hands-on position that requires strong organizational skills, clear communication, and the ability to solve problems quickly. Responsibilities Assign loads and plan efficient routes for company drivers Communicate daily with drivers regarding schedules, appointments, and any issues that arise Track loads in real time and proactively resolve delays, detention, or equipment problems Coordinate with customers, brokers, and shippers to secure appointments and confirm pickup/delivery details Monitor hours of service (HOS) compliance and help drivers stay within regulations Maintain accurate records in our transportation management system (TMS) Assist with paperwork, billing support, and load documentation as needed Serve as the primary point of contact for drivers while they are on the road Requirements Prior experience as an OTR or truckload dispatcher (flatbed experience preferred) Strong knowledge of DOT regulations, hours of service, and trucking operations Excellent communication and multitasking skills Ability to work under pressure and manage multiple loads and drivers simultaneously Proficiency with TMS software, Microsoft Office, and general office technology Problem-solving mindset with a customer- and driver-focused attitude Willingness to work flexible hours when needed to support operations What We Offer Competitive pay Full benefits package Paid time off (PTO) A supportive, family-oriented work environment Opportunity to work with well-maintained late-model equipment and a professional driver team Work Location: On-site office (not remote) Pay: $50,000.00 - $75,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Professional development assistance Relocation assistance Retirement plan Vision insurance Work Location: In person