Dispatcher/Operations Coordinator

Dispatcher/Operations Coordinator Dakota County Lumber is a second-generation, family-owned business proudly serving the community since 1984. We supply high-quality lumber, windows, roofing, siding, millwork, and decking to professional contractors and homeowners across the Twin Cities. Dakota County Lumber is seeking a proactive and detail-oriented Dispatcher/Operations Coordinator to support our delivery operations and help us achieve “The Perfect Delivery” every day. This role is ideal for someone who thrives in a fast-paced environment, takes ownership, and enjoys coordinating logistics to deliver an exceptional customer experience. You’ll play a critical role in ensuring deliveries are efficient, on time, and aligned with our commitment to service excellence. What You’ll Do: · Coordinate and dispatch delivery loads efficiently and accurately · Ensure deliveries are completed On-Time and In-Full (OTIF) · Manage daily schedules, routes, and workloads for drivers · Communicate with drivers, yard teams, and customers to ensure smooth operations · Monitor delivery progress and problem-solve issues in real time · Support and enforce safety standards across delivery operations · Continuously look for ways to improve delivery efficiency and service quality What We’re Looking For: · Strong organizational and time-management skills · Ability to multitask and prioritize in a fast-paced environment · Excellent communication and problem-solving abilities · A proactive mindset with a strong sense of ownership · Comfort working with scheduling systems and general computer tools · Experience in dispatching, logistics, or construction/lumber industry preferred but not required What Success Looks Like: · High OTIF (On-Time, In-Full) delivery performance · Efficient use of routes and resources (journey value) · Effective management of overtime hours · Consistent, reliable execution of daily delivery plans Why You’ll Love Working at DCL · Competitive pay & benefits · 100% employer paid individual health insurance · 401(k) with company match · Flexible spending accounts · Paid holidays and paid time off · Opportunities for training, certifications, and career growth (with leadership approval) Our Core Values: · We hire, train, and reward people who embody our values every day: · Be Proactive · Take Ownership · Do Whatever It Takes · Leave It Better Than You Found It · Have Total Integrity · Be a Good Human Pay: $50,000.00 - $70,000.00 per year Benefits: 401(k) matching Employee discount Flexible spending account Health insurance Paid time off Parental leave Experience: Building Materials Dispatching: 2 years (Preferred) Ability to Commute: Farmington, MN 55024 (Preferred) Work Location: In person

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