Dispatcher - Night Shift or Day Shift - Part-Time

Pay: $16.50 per hour Job description: This position of Medical Dispatcher is for day and night shift. Minimum Qualifications: Dispatch, EMS, or field work experience preferred. High School or equivalency diploma. Arkansas EMT-B preferred. Successful completion of Emergency Medical Dispatch course preferred. Current CPR certification preferred. Typing, keyboarding, and computer skills. Must be able to type at least 35 words per minute. Able to read and use maps, direct knowledge of service area preferred. Able to make quick decisions, think in a crisis, solve problems and remain calm. Demonstrate ability in teamwork, communication, writing, and relating skills. Job Requirements: Must be able to operate telephone, radio, computer, and various other office equipment. Must be able to speak clearly, have good corrected vision and hearing. Must be able to exert in excess of 20 to 50 pounds of force occasionally, and or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move object. (Medium Duty Work per Department of Labor, Dictionary of Occupational Titles) Must have dexterous use of both arms, hands, and fingers. Must be able to move about the office area and perform personal elimination independently. Must be able to work 12 hour shifts or longer and be able to sit and work for prolonged periods of up to 12 hours without breaks, meals, or relief and be able to tolerate irregular or skipped mealtimes. Must be able to remain calm in chaotic or provocative situations and to perform work tasks in such situations. JOB TITLE: Medical Dispatcher, Part Time Position Maintains Constant Readiness to Provide Patient Care Services Performing and documenting routine equipment and telephone line checks; taking immediate corrective actions when equipment and/or telephone systems malfunction; stocking supplies; providing supplies as requested to on duty crews; maintaining supply and inventory records; controlling and filling requisitions; obtaining dispatch supplies; recording, reporting, tracing, and monitoring recovery of equipment left at other institutions or sent with patients on daily assignment log; taking emergency, non-emergency, and inquiry calls, answering immediately or before the third ring; monitoring OES and other radio traffic for calls for Vital Link assistance; and being constantly alert and available for calls for assistance. Determines Nature of Incident, Patient Condition, and Response Requirements Obtaining and recording all incident and patient information per Vital Link dispatch protocol/procedure manual; assessing and documenting nature of incident, incident size, number of casualties, the need for mutual aid or specialized services, and other conditions which affect dispatch actions and Vital Link response. Recording all information in Dispatch CAD system. Initiates and Coordinates Vial Link and Multidisciplinary Response Dispatching ambulances; meeting dispatch time limits and activation guidelines; determining appropriate response; activating back-up and other Vital Link resources as needed; keeping supervisors, and/or management informed of situations; activating first responders, rescue, mutual aid, etc. as requested and according to Vital Link dispatch protocol; and activating special response levels according to established parameters, i.e. hazmat, disaster, or multicasualty incident. Following Dispatch MCI plan and checklist. Assures Immediate Patient Care Delivery Directing ambulance crews to the scene or residence in the least possible time using maps, county locator, directories, and any means available; developing understanding and knowledge of the roads and geography of the county and surrounding areas; learning and utilizing the full capacity of all dispatch equipment to effectively dispatch. Includes operations of the CAD Mapping system. Provides Data Entry and Other Support Services Logging all patient runs in the Cad system. Generating run log and E…

View the full posting and apply