Dispatcher, Motor Vehicles

Job Purpose The Dispatcher, Motor Vehicles is responsible for providing vehicle dispatch, inspection, and records support for the Motor Transportation Shop at Marine Corps Base Hawaii (MCBH), Kaneohe Bay. This position supports the management of the Government vehicle fleet by coordinating vehicle reservations, dispatches, and returns; performing vehicle safety inspections; maintaining accurate records; and providing timely information to appropriate stakeholders. The position requires basic mechanical and computer competency. The employee will utilize the Fleet Anywhere System for vehicle management and will perform both administrative office duties and physical vehicle inspections. Duties and Responsibilities Manage vehicle reservations, dispatches, and returns using the web-based Fleet Anywhere System. Support and manage the vehicle safety inspection program. Perform vehicle inspections using the required 15-point checklist upon vehicle dispatch and return. Inspect vehicles for damage and identify conditions that may affect vehicle safety or roadworthiness. Accurately document inspection findings and report damage or unsafe conditions to the appropriate Operations Manager before a vehicle is dispatched. Review, correct, and de-conflict outgoing vehicle dispatch lists and reservations. Enter customer and user information into the appropriate vehicle management system and process vehicle reservations. Submit monthly Non-Tactical Vehicle (NTV) mileage reports and maintain daily vehicle-pool usage information. Maintain and file vehicle maintenance reports and related documentation. Review vehicle requests and coordinate vehicle availability with customers and units. Respond to telephone calls, emails, and other communications related to vehicle reservations and unit coordination. Verify vehicle odometer readings and accurately document applicable vehicle information. Perform duties both indoors and outdoors as required to support vehicle dispatch and inspection operations. Maintain accurate, complete, and timely vehicle records. Communicate effectively with Government personnel, customers, stakeholders, and coworkers. Ensure assigned work and documentation meet applicable professional and contract requirements. Perform other related duties as required to support Motor Transportation Shop operations. Required Skills and Qualifications Basic mechanical competency sufficient to inspect vehicles for damage, identify potential safety or roadworthiness concerns, and accurately report findings. Basic computer competency and ability to use web-based vehicle management systems. Ability to learn and effectively utilize the Fleet Anywhere System. Working knowledge of Microsoft Office applications and basic email correspondence. Ability to accurately enter, maintain, and retrieve vehicle and customer information. Ability to maintain organized and accurate records and reports. Strong attention to detail when conducting vehicle inspections and reviewing reservations and dispatch documentation. Ability to communicate clearly and professionally with Government personnel, customers, stakeholders, and coworkers. Ability to read, write, speak, and understand English sufficiently to perform assigned duties. Ability to work independently and effectively manage multiple vehicle reservations and requests. Physical Requirements Ability to perform duties in both indoor office and outdoor environments. Ability to walk around and physically inspect vehicles. Ability to perform vehicle inspections and verify odometer readings. Ability to sit, stand, walk, and perform other physical activities necessary to carry out assigned duties. Security and Base Access Requirements Must meet applicable Marine Corps Base Hawaii installation access and background-screening requirements. Must obtain and maintain required installation access credentials, including DBIDS, as applicable. Must comply with all applicable MCBH security regulations and installation access requi…

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