Dispatcher (Medical Transportation)

MedicVan Patient Transfer Services Inc. is a privately owned and operated Canadian company with over 19 years of experience in non-emergency patient transportation. We operate in Toronto and the GTA and specialized in bed to bed stretcher or wheelchair transportation services. Position: Full time & Part Time Dispatcher Qualifications and skills required: - High school graduation - Excellent verbal and written English - Kind, friendly, accommodating, willing to help personality - Excellent customer service experience and communication skills - Professional telephone manner - Ability to multitask - Good organization and time management skill - Stress management skill and ability to work under pressure - Knowledge of Mc Office, Excel and Outlook - Knowledge of the city of Toronto and the GTA - Knowledge of internet use, Google Map use - Dispatching experience in trucking, taxi or similar industry would be preferred - Experience in Logistics would be preferred - Some medical background would be preferred Duties and Responsibilities : - Answering multiple phone calls - Schedule bookings and forward information to crew members - Respond to costumer’s inquiries, by email or over the phone - Ensure crews are on scheduled time - Communicate with clients, hospitals and other health care facilities in a timely and professional manner - Follow up calls with existing client - Prepare paperwork for crews - Scheduling crews - Faxing, mailing, emailing - Other office and clerical duties as needed If you think you are right for our team, send your application to us by email. Job Types: Full-time, Part-time, Permanent Pay: $23.00-$25.00 per hour Benefits: Dental care Extended health care Life insurance On-site parking Experience: dispatching: 3 years (required) Work Location: In person

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