Dispatcher / Logistics Coordinator

Construction Waste (CW) is seeking a professional, organized, and technology-oriented Dispatcher to join our Construction Waste Operations team at our Enterprise Park location (I-70 and Keystone/Rural exit near downtown Indianapolis). As our company continues to grow, we are increasing our use of transportation, routing, and operational software to improve customer service, fleet utilization, and routing efficiency. We're looking for more than a dispatcher. We're seeking someone who enjoys using technology, data, and process improvement to help us build a smarter, more efficient operation. The ideal candidate will be an experienced dispatcher who not only excels at managing drivers and customer expectations, but is also comfortable working with technology, learning new software systems, analyzing operational data, and identifying opportunities to improve processes. This position plays a critical role in coordinating drivers, supporting customers, and ensuring efficient daily operations. Success in this role requires strong communication skills, attention to detail, sound decision-making, and the ability to thrive in a fast-paced environment while working closely with our Driver, Sales, and Operations teams. This is a full-time position, including every other weekend. Compensation is competitive and based on experience. Responsibilities Coordinate and dispatch roll-off service requests efficiently and accurately. Utilize routing, GPS, and dispatch software to optimize daily driver schedules and fleet productivity. Monitor route performance and make real-time adjustments to maximize efficiency and customer service. Communicate job requirements, route changes, traffic conditions, and customer needs to field personnel. Maintain accurate dispatch records, logs, and operational data within company software systems. Analyze routing and operational reports to identify opportunities for improved productivity and service. Assist with the implementation and ongoing use of dispatch, routing, and operational technology platforms. Support driver onboarding, training, and adherence to company procedures. Partner with the Sales Team to proactively meet customer expectations and service commitments. Monitor camera and operational systems to ensure proper functionality. Promote safe work practices and enforce company safety policies and procedures. Qualifications Minimum three years of dispatch, transportation, logistics, or fleet coordination experience. Strong computer skills with the ability to quickly learn and utilize new software platforms. Experience with dispatch, routing, GPS, fleet management, or transportation software preferred. Excellent communication and customer service skills. Strong organizational and multitasking abilities. Proven ability to work effectively in a fast-paced, high-volume environment. Analytical mindset with an interest in process improvement and operational efficiency. Ability to collaborate effectively with drivers, operations personnel, and sales teams. Pay: $73,000.00 - $77,000.00 per year Benefits: 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance Work Location: In person

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