Dispatcher | Liv & Go Transit
City of Livonia, MIThe City of Livonia is an Equal Opportunity Employer JOB RESPONSIBILITIES To apply, please email your resume to Lisa at LNabozny@livonia.gov. An employee in this classification will assist in the daily operation of the LIV&GO Transit System. Duties include answering telephone calls and responding to client requests in a prompt and professional manner; take trip reservations and cancellations for clients; dispatch changes to driver routes using the two-way radio system; use computer software to enter and monitor customer data, scheduling requests and real time trip information; maintain transit records for reporting purposes; assist with weekly operating reports, general office work; and perform other duties as assigned. Work Hours: 1pm - 6pm, Monday through Friday MINIMUM QUALIFICATIONS AND APPLICATION PROCESS 1. Be a citizen of the United States or resident alien with the right to work in the United States 2. Have a high school diploma or a valid equivalency certificate 3. Have had a minimum of one (1) year of full-time paid general office clerical work or customer service experience in an office setting 4. Must pass a new hire physical and drug screen 5. Computer software skills, including Microsoft Word and Excel and comfortable with touch screen technology 6. Be able to troubleshoot, prioritize and multitask 7. Ability to interact with the public over the phone and communicate with drivers Employees will have the option to select whether they wish to be a regular or temporary employee of the Livonia Housing Commission. Benefit offerings will vary depending on status and will be discussed at the time of interview.