Dispatcher II

Print Dispatcher II Salary $69,742.40 - $84,177.60 Annually Location City of San Diego, CA Job Type Varies by Position Job Number AG-T11937-202506 Business Area N/A - Multiple Departments Opening Date 06/20/2025 Closing Date Continuous Description Benefits Questions JOB INFORMATION See NOTES below for future wage increases and/or additional compensation opportunities. THIS IS NOT AN ENTRY-LEVEL DISPATCHER POSITION *** APPLICANTS ARE ENCOURAGED TO APPLY TO OTHER DISPATCHER RECRUITMENTS, AS VACANCIES MAY BE FILLED UTILIZING ANY CURRENT DISPATCHER ELIGIBLE LISTS ( DISPATCHER I AND FIRE DISPATCHER ) . YOU WILL BE REQUIRED TO PASS A COMPUTER-BASED PERFORMANCE TEST TO BE CONSIDERED FOR DISPATCHER II POSITIONS. MULTI-TASKING SKILLS AND THE ABILITY TO MAKE QUICK DECISIONS ARE ESSENTIAL TO BE A SUCCESSFUL DISPATCHER. FOR POSITIONS IN THE POLICE DEPARTMENT, SELECTED CANDIDATES WILL UNDERGO A COMPREHENSIVE CHARACTER AND BACKGROUND INVESTIGATION, INCLUDING A POLYGRAPH EXAMINATION AND FINGERPRINT CHECK PRIOR TO HIRE. FELONY CONVICTIONS, DOMESTIC VIOLENCE CONVICTIONS, OR USE OF ANY ILLEGAL DRUGS MAY BE DISQUALIFYING. FOR ADDITIONAL INFORMATION, REFER TO THE FOLLOWING LINK: https://www.sandiego.gov/police/recruiting/opportunities/dispatcher Dispatcher II positions in the Police and Fire-Rescue Departments work on a Computer-Aided Dispatch (CAD) system and are the primary answering point for all 911 and non-emergency phone calls from within the City of San Diego (Fire-Rescue Department has dispatch contracts with Chula Vista, Coronado, Imperial Beach, National City, and Poway); elicit essential incident information from callers; determine the nature and extent of the request, the priority of the problem and the need for dispatching police, fire or medical field units; enter appropriate information by typing on a computer keyboard into a dispatch format; answer routine inquiries and refer calls not requiring dispatch to the appropriate department or agency; and perform other duties as assigned. Note For All Dispatcher Ii Positions: Employees in job classifications represented by the Municipal Employees Association (MEA) are scheduled to receive the following general wage increases: 3.5% effective 7/1/27 2% effective 7/1/28 2% effective 1/1/29 Eligible benefitted employees originally hired on or after July 10, 2021, will be automatically enrolled in the San Diego City Employees Retirement System (SDCERS).NOTES FOR POLICE AND FIRE-RESCUE DEPARTMENT POSITIONS: Police and Fire-Rescue Departments Dispatcher II employees may answer 50-170 calls a day and are required to sit for long periods of time. Please refer to the Supplemental Information section of the job bulletin for a more detailed description of typical Dispatcher II duties and working conditions. Police and Fire-Rescue Departments Dispatcher II employees may be required to work during all City holidays. Police and Fire-rescue Departments Dispatcher II employees may be required to work extended periods of night or unusual shift work for which they may receive 5% additional pay. The communication center in the Police and Fire-Rescue Departments operates 24 hours a day, seven days a week, with day, evening, and night shifts. Dispatcher II employees will be rotated to different shifts on a periodic basis. Notes For Police Department Positions: Police Department Dispatcher II employees typical starting hourly rate is $33.53. Police Department Dispatcher II employees must obtain a California P.O.S.T. Basic Dispatcher Course Certificate within one year from date of hire. Police Department Dispatcher II employees who possess a California P.O.S.T. Basic Dispatcher Course Certificate are eligible for 20% additional pay. Police Department Dispatcher II employees assigned as operators in the 911 Police Department Phone Room are eligible for 5% additional special assignment pay. Police Department Dispatcher II employees work 10 hours per shift, four days per week, with three consecutive days off. Poli…

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