Dispatcher - Full Time

Hogg Fuel and Supply Limited group of companies is independently owned and operated, with its head office in Kitchener, Ontario. Our collective companies have been active members of many communities across Ontario for over 140 years. We are committed to providing industry-leading service and quality products to our customers. We are currently recruiting for a full-time Dispatcher to join our team. Key Responsibilities Schedule and coordinate deliveries to meet customer requirements. Coordinate daily vehicle assignments and driver schedules to maximize efficiency. Monitor delivery schedules and adjust dispatches as required due to weather, traffic, equipment issues, or changing customer needs. Communicate effectively with customers, drivers, operations personnel, and sales staff regarding delivery schedules and order updates. Enter, update, and maintain accurate order and dispatch information within the dispatch system. Ensure deliveries are completed safely, efficiently, and in accordance with company policies. Respond promptly to customer inquiries and resolve scheduling concerns professionally. Monitor fleet utilization and identify opportunities to improve productivity. Maintain accurate dispatch records and daily reports. Work collaboratively with operations, maintenance, and management to ensure smooth daily operations. Perform other related duties as assigned. Qualifications Previous experience in dispatch, logistics, transportation, or a related field is preferred. Excellent organizational and time management skills. Strong communication and interpersonal abilities. Ability to prioritize multiple tasks in a fast-paced environment. Strong problem-solving and decision-making skills. Proficient computer skills, including Microsoft Office applications. Ability to remain calm and professional under pressure. Knowledge of local road networks and surrounding service areas is an asset. What We're Looking For The ideal candidate is: Customer service oriented. Detail focused and highly organized. Able to think quickly and adapt to changing priorities. A strong team player. Dependable and reliable. Comfortable working in a fast-paced environment. What We Offer Competitive compensation. Comprehensive benefits package. Company pension/RRSP program (if applicable). Paid vacation. Opportunities for training and career development. A supportive team environment. Stable, year-round employment. Pay: $55,000.00-$60,000.00 per year Benefits: Casual dress Company pension Dental care Disability insurance Life insurance On-site parking Paid time off RRSP match Wellness program Work Location: In person

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