Dispatcher - Evenings and Overnights
BPS Protective Services K9Dispatch Expert Wanted! Are you a highly organized and detail-oriented professional with a strong background in using Microsoft products? We invite you to join our dynamic team as a Dispatch Specialist and put your skills to the test! Our fast-paced company is looking for a dedicated candidate who is ready to make a difference and contribute to the company in positive ways! Responsibilities: -Receiving emergency and non-emergency calls -Use of cellular radio system, and a multi-line phone system. -Handle high volumes of communication with internal and external stakeholders via phone and email. -Enter data in computer system and maintain logs and records of calls, activities, and other information. - Maintain an organized and up-to-date database of resources, schedules, and client information. - Utilize Microsoft Office Suite (Word, Excel, and Outlook) to create, maintain, and update essential documents, and spreadsheets. - Coordinate and manage daily dispatch operations, ensuring timely and efficient delivery of services. - Analyze data and create reports using Microsoft Excel to support decision-making and continuous improvement in the dispatch process. -Addressing problems and requests by transmitting information or providing solutions - Collaborate with team members to optimize routes, schedules, and resource allocation. - Ensure compliance with company policies, industry regulations, and safety standards. Requirements: - High school diploma or equivalent. - Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook. - Proficiency in Adobe Acrobat - Ability to work in a team environment - Outstanding communication and interpersonal skills. - Ability to multitask, prioritize, and manage time efficiently in a fast-paced environment. - Strong analytical and problem-solving abilities. - Familiarity with industry best practices and regulations. - A commitment to providing excellent customer service and always maintaining a professional demeanor. -Must be fluent in English What We Offer: - Competitive salary and benefits package. - Opportunities for professional growth and skill development. - A supportive work environment that values collaboration and teamwork. - The chance to make a significant impact in a growing organization. If you're ready to bring your Microsoft expertise to the table and take on the exciting role of a Dispatch Specialist, submit your resume and cover letter today! Don't miss this opportunity to join our team and be part of our success story. Apply now! Job Types: Full-time, Part-time Salary: From $17.00 per hour Benefits: Extended health care On site kitchen and gym Schedule: 12 hour shift 8 hour shift Day shift Evening shift Holidays Monday to Friday Morning shift Night shift Overtime Weekends as needed Ability to commute/relocate: Edmonton, AB T6E 0B6: reliably commute or plan to relocate before starting work (required) Experience: dispatching: 1 year (preferred) Language: English (required) Work Location: In person Job Types: Full-time, Permanent Pay: From $17.00 per hour Benefits: Casual dress Dental care Extended health care On-site gym On-site parking Vision care Application question(s): Do you have open availability? Experience: Microsoft Office: 3 years (required) Dispatch: 1 year (preferred) Work Location: In person