Dispatcher/Driver Supervisor

Position Title : Dispatcher/Driver Supervisor One person owns every load that moves through this fleet, and that person sits at the center of a fast-moving freight operation in Channelview, Texas. The Dispatcher/Driver Supervisor leads a self-sufficient team of 13 drivers, with plans to grow to about 20, and handles all freight dispatch from the office. This is a salaried, office-based leadership position. It does not involve driving. The work centers on over-dimensional and over-length freight. The role schedules drivers, pulls Texas oversize and over-length permits, builds and quotes routes without routing software, and keeps pricing current as market rates change. Key customers speak to dispatch directly, which makes relationship skills part of the daily work. Recurring runs are already established, so the team does not need close monitoring. The focus stays on reprioritizing quickly when hot orders and emergencies arrive. The position also offers room to take on more over time, including projects, the tool room, or parts deliveries and pickups. The current dispatcher is available for training and remote support during the transition. Salary Range: $70,000 - $80,000 / Year DOE Dispatcher/Driver Supervisor Responsibilities Run day-to-day dispatch for a fleet of 13 drivers, growing to about 20, and serve as the single point of contact for all freight Schedule drivers and loads, balancing loads confirmed weeks in advance with new requests that require same-day reshuffling Plan and quote routes using knowledge of rates across the service areas, without routing software Pull Texas oversize and over-length permits online for legal loads up to 100 to 120 feet long Maintain and update the rate chart as market rates change Build strong working relationships with key customers and keep them informed of scheduling, delays, and hot orders Manage requests that arrive from customers, the project manager, the VP of Operations, and the President Respond to emergencies and rush orders with a calm approach, reprioritizing loads quickly Track drivers and loads using GPS and camera systems, email, text, and a Smartsheet load board Lead a largely self-sufficient driver team and respond to early-morning driver messages, with overnight messages addressed at the start of the day Work on site at the Channelview office, with no driving responsibilities Dispatcher/Driver Supervisor Requirements 5 to 10+ years of dispatch and supervisory experience Experience supervising at least 10 drivers Experience dispatching over-dimensional and over-length freight, including pulling Texas permits Strong customer service and communication skills Ability to work on site at the Channelview, TX office Availability to receive early-morning calls or texts from drivers who begin as early as 3:00 to 4:00 AM Additional depth in over-dimensional freight paired with leadership experience is preferred Benefits Annual bonus of 10% paid quarterly, based on company performance Medical, dental, and vision benefits eligible after 60 days, with the company paying 50% of medical coverage and an HSA available Safe Harbor 401(k) eligible after 90 days Paid time off of 4 days (32 hours) per year, available after 90 days, with the first week of vacation at six months and two weeks by the end of the year Paid holidays including New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving and the day after, Christmas Eve, and Christmas Day Opportunity to take on projects, the tool room, or parts deliveries and pickups as the driver team grows

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