Dispatcher/Customer Service Representaive

Dispatcher Overview: Join our team at Ellis Towing LLC as a Dispatcher and play a crucial role in coordinating towing operations. We are seeking a dedicated individual to ensure the efficient scheduling and dispatching of towing services. Responsibilities: - Communicate effectively with drivers, customers, and internal teams - Utilize transportation management systems such as Tow Books - Ensure accurate data entry and documentation for all dispatch activities - Utilize GPS and other tools for effective planning - Maintain phone etiquette while handling incoming calls and inquiries - Collaborate with the team to optimize routes and enhance overall efficiency Experience: - Excellent communication skills and the ability to work in a fast-paced environment - Proficient in data entry and maintaining accurate records Job Type: Full-time Benefits: Dental insurance Health insurance Vision insurance Work Location: In person

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