Dispatcher/Customer Service

Winter Greens Delivery is a cannabis delivery service operating out of Truckee since 2019. We proudly serve Truckee and North Lake Tahoe, operating seven days a week from 11:00 AM to 8:00 PM. We are looking for a reliable Dispatcher to work 4-5 shifts per week. This position is mostly evenings (4pm- approximately 9-9:30pm), but may require occasional 11am-4pm shifts. This is a year-round position, not a seasonal job. Please apply only if you are looking for a long-term opportunity. Problem solving and excellent communication are the strongest skill requirements of this position. Job Description Dispatchers manage all aspects of the delivery process outside of driving. This is a fast-paced role that requires strong organization, communication, problem-solving, and multitasking skills. Responsibilities include: Answering customer calls and providing product information Creating orders in our point-of-sale (POS) system and processing online orders Building efficient driver routes to ensure timely deliveries Packing and preparing customer orders Verifying customer identification Stocking shelves and performing light cleaning Providing friendly, professional customer service throughout the ordering process Requirements Must be at least 21 years old Must be available to work afternoons, evenings, and weekends Must be able to pass a background check and meet applicable cannabis industry licensing requirements Must live in Truckee or the surrounding area; this is an in-person position Must be available to work around holidays. We are closed on Thanksgiving Day and Christmas Day, but availability before and after these holidays is required Must be comfortable commuting and working during snowy winter conditions. We rarely close due to weather Strong customer service experience Excellent communication skills Ability to multitask, think critically, and solve problems independently while contributing to a team Ability to learn quickly and adapt to changing policies and procedures Basic math skills Basic cannabis knowledge; training will be provided, but existing familiarity with cannabis products is strongly preferred Compensation $22 per hour plus tips How to Apply Interested applicants should email their résumé to allie@wintergreensdelivery.com for consideration. Job Type: Part-time, year-round Location: Truckee, CA 96161 Work Location: In person Job Type: Part-time Pay: $22.00 - $35.00 per hour Expected hours: 20.0 – 32.0 per week Ability to Commute: Truckee, CA 96161 (Required) Work Location: In person

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