Dispatcher / Customer Service

Responsibilities: - Coordinate and schedule the calls for the drivers - Communicate with drivers when need be - Monitor tow jobs and assign them to driver - Handle customer inquiries and resolve any issues or concerns - Calling customers and informing them when drivers shall arrive Qualifications: - Previous experience as a dispatcher or in a similar role is preferred. - Familiarity with transportation management - Proficiency in using phone systems and other communication tools. - Knowledge of Area, Louisville, KY and Zip Codes for optimizing tows to drivers - Ability to multitask and prioritize tasks - Effective communication skills to interact with drivers, customers *Must Pass Background Check *1st Shift (Hours 8AM-4PM) *2nd Shift (Hours 4PM-12AM) *3rd Shift (Hours 12AM-8AM) Job Type: Full-time Pay: $16.00 - $20.00 per hour Benefits: Flexible schedule Paid time off Work Location: In person

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