Dispatcher - Charter and School Bus Routes
Landmark Bus LinesDispatcher
Kawartha Lakes Bus Lines
Job Overview
Kawartha Lakes Bus Lines is seeking a dependable, organized, and safety-focused Dispatcher to join our team. If you enjoy coordinating daily operations, solving problems, and working in a fast-paced environment, we encourage you to apply.
As a Dispatcher, you will play an essential role in ensuring our daily school bus routes operate safely and
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efficiently. You will coordinate driver and vehicle coverage, manage radio communications, assist with charter dispatching, and provide administrative support to the operations team.
Position: Dispatcher
Schedule: Monday to Friday, with shifts scheduled between 6:00 a.m. and 5:30 p.m. Shift to be determined.
Reports to: Operations Supervisor
Key Responsibilities
• Coordinate daily school bus routes to ensure every route has an assigned driver and vehicle.
• Arrange replacement and spare drivers to cover absences, holidays, and other staffing requirements.
• Manage two-way radio communications, responding to emergencies calmly and professionally.
• Assist with charter dispatching and scheduling.
• Provide spare route coverage by driving various types of buses and vehicles as required.
• Answer incoming calls, respond to inquiries, and greet visitors in a courteous and professional manner.
• Perform general administrative duties, including filing, keyboarding, photocopying, and other office tasks.
• Communicate effectively with drivers, operations staff, shop personnel, and other stakeholders.
• Promote a strong safety culture and maintain positive customer relationships.
• Support other team members and departments as operational needs arise.
Qualifications
• Valid Class B driver's licence required.
• Previous dispatching experience is considered an asset.
• Working knowledge of Microsoft Office.
• Strong verbal and written communication skills.
• Excellent organizational skills and the ability to manage competing priorities.
• Ability to remain calm, courteous, and professional in stressful situations.
• Comfortable working in a fast-paced environment where schedules and priorities may change.
• A team-oriented attitude, flexibility, and a willingness to assist where needed.
Why Join Kawartha Lakes Bus Lines?
Join a team dedicated to safe, reliable student transportation and efficient daily operations. As a Dispatcher, you will make a meaningful contribution to the transportation services relied upon by students, families, and schools in the community.
Expected hours: 40.0 per week
Work Location: In person