Dispatcher

Dispatcher Location: La Porte, TX office and requires regular onsite attendance. This is not a remote or hybrid position. Employment Type: Full-Time FLSA Status: Non-Exempt Position Summary We are seeking a highly organized and motivated Dispatcher to join our La Porte operations team. This role is responsible for coordinating driver activities, maximizing fleet productivity, ensuring regulatory compliance, and maintaining strong customer and driver relationships. The ideal candidate thrives in a fast-paced environment, excels at problem-solving, and can effectively balance multiple priorities while ensuring daily revenue goals are achieved. Key Responsibilities Dispatch drivers efficiently to maximize productivity and customer satisfaction. Monitor driver hours and ensure compliance with DOT regulations. Coordinate freight movements and proactively identify opportunities to increase daily revenue. Build and maintain strong working relationships with drivers, customers, and internal teams. Track vehicle maintenance schedules, inspections, and compliance requirements. Pre-dispatch drivers to ensure equipment and personnel are utilized effectively. Monitor free-time and equipment return dates to avoid unnecessary fees and chargebacks. Enter and maintain accurate information in transportation management systems and company software. Assist with dispatch coverage for other divisions as needed. Resolve driver and customer issues quickly and professionally. Perform other duties and special projects as assigned. Qualifications Education & Experience Associate degree from an accredited college or technical school preferred; or Six months to one year of dispatching, transportation, logistics, customer service, or related experience; or An equivalent combination of education and experience. Required Skills Strong multitasking and organizational abilities. Excellent troubleshooting and problem-solving skills. Strong attention to detail and sense of urgency. Knowledge of geographic areas and routing principles. Excellent communication and interpersonal skills. Strong negotiation and customer service skills. Ability to make sound decisions in a fast-paced environment. Proficiency with Microsoft Office applications, including Word and Excel. Experience with transportation management systems (TMW preferred). Understanding of trucking operations and DOT regulations. Bilingual skills are a plus. Work Schedule This position requires flexibility and may include varying work hours between 8:00 AM and 5:00 PM , with occasional weekend work on short notice based on operational needs. Physical Requirements Primarily office-based, sedentary work environment. Frequent use of computers and office equipment. Ability to stand, walk, reach, and perform repetitive motions as needed. Ability to lift and carry up to 15 pounds. Ability to work effectively under pressure and manage stressful situations. Why Join Us? Join a team where your contributions directly impact operational success. We offer a dynamic work environment, opportunities for growth, and the chance to play a critical role in keeping freight moving safely and efficiently. Apply today and become an essential part of our transportation operations team. Equal Opportunity Employer We are an Equal Opportunity Employer and value diversity at all levels of the organization. Qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable law.

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