Dispatcher Behavioral Health Care-Atlanta

Team Mobile Health Care. We are Growing! Be the Calm Voice. Coordinate the Mission. Make a Difference DISPATCHER - BEHAVIORAL HEALTH TRANSPORT Starting Pay: $22.00/Hour | Non-Exempt (Hourly) We’re looking for a Behavioral Health Transport Dispatcher in our Atlanta location who is organized, quick-thinking, and able to remain calm in a fast-paced environment. You’ll serve as the communication hub that keeps our transport teams connected and our patients moving safely and efficiently. Responsibilties · Coordinate and dispatch behavioral health transport units · Receive, prioritize, and document transportation requests · Assign crews based on availability, location, urgency, and patient needs · Monitor unit status, response times, and transport progress · Communicate professionally with field teams, healthcare facilities, and leadership · Respond quickly to changing priorities and urgent situations · Maintain accurate dispatch records and documentation · Protect confidential patient information and maintain HIPAA compliance · Provide outstanding customer service · Follow established safety procedures and dispatch protocols Our Teammate must be: · Calm and professional under pressure · Highly organized, dependable, and detail-oriented · Strong communication and active-listening skills · Ability to manage multiple priorities simultaneously · Strong computer, phone, and data-entry skills · Compassionate approach to behavioral health services · Commitment to patient dignity, safety, teamwork, and service excellence Qualifications · High school diploma or GED required · Previous dispatch, EMS, ambulance, healthcare, transportation, public safety, or behavioral health experience preferred · Excellent verbal and written communication skills · Ability to work effectively in a fast-paced transportation environment · Knowledge of HIPAA and patient confidentiality preferred Ready to Make an Impact? Apply Today! | Starting Pay: $22.00/Hour | Non-Exempt Your Voice. Your Decisions. Your Impact. Pay: From $22.00 per hour Benefits: 401(k) Dental insurance Employee assistance program Health insurance Paid time off Referral program Vision insurance Work Location: In person

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