Dispatcher and Office Assistant

Overview We are looking for a dispatcher preferably located in San Tan Valley or Queen Creek AZ. This person is the command center for our daily operations. Duties Answer incoming calls and manage customer inquiries professionally. Dispatch service calls to technicians and coordinate schedules. Match jobs to technicians by location and service needs. Organize routes to support efficient technician travel. Maintain customer records and database Maintain price sheet Manage service agreements Prepare repair estimates, send them, follow up and turn into a booked job Manage company inboxes and emails Process customer card payments Prepare technician timecards for payroll. Qualifications Customer service skills and a professional, helpful approach. Clear phone communication and confident call management. Working knowledge of Microsoft Office. Strong organization and attention to detail. Ability to coordinate schedules, routes, and changing priorities. Comfortable maintaining accurate customer and pricing records. Careful handling of estimates, service agreements, payments, and timecards. Pay: $20.00 - $22.00 per hour Expected hours: 25.0 – 40.0 per week Benefits: Paid time off Work Location: Remote

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