Dispatcher and Customer Service Representative

Job Overview Join our plumbing company as a Dispatcher and Customer Service Representative, helping customers connect with the service they need and supporting the coordination of daily service calls. Responsibilities Respond to customer inquiries, listen to service needs, and provide helpful, professional assistance. Schedule service calls and coordinate dispatch details with plumbing technicians. Communicate appointment updates and relevant job information to customers and technicians. Maintain accurate records of customer requests, schedules, and service details. Your impact: Clear communication and well-coordinated dispatch help customers understand what to expect and help technicians arrive prepared. Qualifications Strong customer service and verbal communication skills. Organized, detail-oriented approach to scheduling and recordkeeping. Ability to manage changing priorities and handle customer requests professionally. Comfortable coordinating information between customers and field technicians. Experience in dispatch, customer service, or a plumbing-related setting is helpful. Pay: $21.00 - $24.00 per hour Expected hours: 40.0 per week Application Question(s): What is missing from the following sequence: 186, 187, _ , 189. Ability to Commute: Bay Shore, NY 11706 (Required) Work Location: In person

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