Dispatcher

Rentex provides our clients with the highest quality rental equipment for their events. This requires both operational excellence and technical expertise. This dual focus is reflected in our two-sided organizational structure. The Quality Control department is focused on the quality of the rental products; Operations works on warehousing, trucking, logistics, shipping, and receiving. Duties/Responsibilities: Ensure that all drivers are leaving the warehouse at the correct time, with the correct orders, and with the correct paperwork Contact clients to confirm delivery/pick-up information Monitor driver locations throughout the day Maintain accurate and current driver logs and other department reports Facilitate last-minute orders and adjust the trucking plan accordingly Solve unexpected challenges related to trucking; Anticipate future issues and actively work to prevent them Plan routes for 7 days in advance Book and coordinate couriers when necessary. Coordinate routine vehicle maintenance and repairs. Coordinate truck rental when the business need arises. Facilitate DOT Driver Training and ensure accountability for DOT compliance and reporting. Collaborate with National DOT compliance officer. Assist with the preparation of delivery and/or shipping of equipment transfers to include gathering weights & dimensions, organizing/palletizing equipment, entry into UPS/FedEx shipping software and tracking via trucking company/airline websites. Maintain a safe, organized, and clean work environment to ensure safety and compliance. Comply with company policies and procedures. Perform additional duties as assigned. Minimum Qualifications: Any combination of education, experience, and training equivalent to high school diploma or a GED Basic knowledge in set-up, operation, troubleshooting, and delivery of computer and audio-visual equipment Prior experience in live event production and delivering to hotels and convention centers Knowledge of local roadways and transportation challenges Knowledge of Dept of Transportation regulations related to trucking Strong organizational skills Familiarity with Etrack, load bars, and other trucking equipment. Proficient in Microsoft Office suite Attributes and Abilities: High attention to detail Time oriented and able to meet hard deadlines Able to constantly reprioritize tasks and delegate as needed. Strong written and verbal communication skills Page Break Job Functions: AREA % OF TIME PRIMARY RESPONSIBILITIES Dispatching 60% Ensure that all drivers are leaving the warehouse at the correct time, with the correct orders, and with the correct paperwork. Understand the daily and weekly demands of the business and manage workflows accordingly. Contact clients to confirm delivery/pick-up information. Monitor drivers throughout the day. Update top sheets throughout the day. Facilitate pop-up orders and adjust the trucking plan throughout the day. Solve current problems/issues related to trucking. Anticipate future issues and actively work to prevent them. Create accurate reporting as required for the trucking department. Plan trucking routes for next 7 days. Book and coordinate couriers when necessary. Vehicle Maintenance 10% Coordinate vehicle routine maintenance and timely repairs Coordinate the rental of trucks when business levels require DOT compliance 20% Hold drivers accountable for DOT compliance and reporting. Train new drivers in Rentex DOT methods. Collaborate with National DOT compliance officer. Leadership 10% Set an example for other employees and build up the team. Actively contribute to the warehouse leadership team and regularly communicate with managers and supervisors. Share with other supervisors and managers the on- call and weekend responsibilities. Page Break Supervisory Responsibility This position may supervise 510 employees. This includes providing daily direction on work, holding individuals accountable for their specific results, and developing the skills of drivers. This doe…

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