Dispatcher

Description ABOUT QCD: Established in 2006, Quality Custom Distribution Services LLC (QCD), a subsidiary of GSF, is a custom last-mile distribution company specializing in tailored solutions for selected food service Industry customers. Headquartered in Frisco, Texas, QCD services thousands of restaurants throughout the United States. Providing over 37,000 deliveries a week from 25 strategically located distribution centers, the QCD fleet averages more than 40 million miles driven per year. QCD associates also help run a national non-profit, the GSF Foundation. At QCD, every role drives success. Whether you're preparing orders, making deliveries, mapping routes, or managing warehouses, you're part of a dynamic team that keeps America's favorite restaurants running. Beyond offering logistics jobs, we build careers and fuel the future of foodservice distribution. Dispatcher – Frisco, TX In This Role You'll Support drivers and transportation teams across multiple time zones during overnight operations Monitor fleet activity using GPS, telematics, and dispatch systems to ensure on-time deliveries Respond to driver issues including delays, breakdowns, route changes, and device troubleshooting Review safety events, reefer compliance, and transportation exceptions while escalating concerns as needed Communicate delivery delays and service issues with customers and internal stakeholders Prepare shift handoffs, nightly recaps, and operational reports to support leadership decision-making What You'll Bring 2+ years of experience in transportation, dispatch, logistics, or food distribution Experience working directly with drivers in a fast-paced transportation environment Strong written and verbal communication skills with a customer-focused mindset Proficiency in Microsoft Office applications, including Excel, Outlook, and Word Familiarity with Samsara, Coretex 360, iBright, Descartes, or similar dispatch and tracking systems Knowledge of DOT regulations, transportation safety practices, and problem-solving techniques The Schedule & Setting Full-time, on-site at [Location] Four 10-hour shifts per week Typical start times are 7:00 PM or 9:00 PM Overnight schedule supporting nationwide operations Availability required on weekends and holidays Fast-paced environment supporting drivers, customers, and distribution centers Pay & Benefits Competitive hourly pay or salary based on experience Weekly pay every Friday Medical, dental, and vision coverage starting after 30 days 401(k) with company benefits package Paid vacation, holidays, and sick time Company-provided uniforms and work shoes Why Join QCD? Support a nationwide transportation network serving leading customers Play a direct role in driver safety and service excellence Work with advanced fleet and transportation technology Join a collaborative and fast-paced operations team Grow your transportation and logistics career with QCD Be part of a company with excellence over 20 years of distribution WHY JOIN US We're not just in the business of distribution - we're in the business of development. Your ambition accelerates our whole team's progress. We provide clear paths for career advancement, from entry-level to leadership, backed by comprehensive training and development programs. As we grow with our customers, our associates navigate the next turn in their supply chain careers. Opportunities are always on the road ahead with QCD and throughout the Golden State Foods family of companies. At QCD, our people-first culture is grounded in simple values: treat others the way you want to be treated, hold yourself to a high standard, and always do the right thing. We believe in shared success - because when our people thrive, our customers do, too. QCD is the place to be, if you believe in living our values-driven culture - celebrating wins together - learning from challenges - exploring bold ideas - collaborating for shared success - prioritizing people first and giving back to our community.…

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