Dispatcher

Title: Dispatcher Classification/Job Grade: Hourly Location: Battle Creek, MI Department: Dispatcher Supervised by: Warehouse/Logistics Manager Position Overview The Dispatcher is responsible for coordinating daily transportation and distribution activities to ensure safe, efficient, and timely delivery of products to customers. This position serves as a critical communication link between drivers, warehouse personnel, maintenance staff, and management by scheduling routes, managing trailer movements, monitoring fleet availability, and maintaining accurate transportation records. The Dispatcher must demonstrate strong organizational skills, sound decision-making, and the ability to adapt quickly in a fast-paced environment while supporting customer service and operational excellence. ________________________________________ Transportation & Dispatch Operations Coordinate and oversee daily transportation and dispatch operations to ensure efficient, safe, and on-time product deliveries while maintaining visibility of driver assignments, trailer movements, and route performance. Monitor transportation schedules, equipment availability, and trailer locations, proactively adjusting plans to address production changes, customer demands, service disruptions, and operational priorities. Maintain accurate transportation records, system data, and reporting related to dispatch activities, trailer utilization, delivery performance, inventory allocations, and regulatory or company requirements. Partner with drivers, warehouse personnel, maintenance teams, and leadership to coordinate equipment readiness, vehicle maintenance, preventive service schedules, and operational support needs. Investigate and resolve transportation, scheduling, equipment, and customer service issues by exercising sound judgment, prioritizing resources effectively, and implementing timely solutions. Identify opportunities to improve transportation efficiency, communication, service levels, safety, productivity, and overall operational performance. Ensure compliance with all company policies, safety standards, transportation regulations, and operational procedures. Support departmental objectives, special projects, and other business needs as assigned. ________________________________________ Required Qualifications High school diploma or GED preferred. Previous warehouse, distribution, logistics, manufacturing, or loadout experience preferred. Ability to work efficiently in a fast-paced environment while maintaining accuracy. Strong organizational and communication skills. Ability to follow written and verbal instructions. Demonstrated commitment to safety, quality, and customer service. Ability to work independently and as part of a team. ________________________________________ Here need skills required such as: Skills: Excellent communication skills Organization. Computer skills, Proficient in Excel, Emails, AS-400 Ability to act with little/no supervision. Multitasking Data entry Attention to details. Working Conditions The work environment characteristics described below are representative of those encountered while performing the essential functions of this role. Regular exposure to Hot, cold, wet, and humid conditions. Fast-paced warehouse and distribution environment with changing priorities. Exposure to moderate high noise levels. Work is performed in accordance with all company safety and food quality requirements. ________________________________________ Key Success Factors Employees who are successful in this role consistently demonstrate: Safety-first mindset Strong attendance and dependability High level of accuracy and attention to detail Sense of urgency and productivity Teamwork and collaboration Accountability and ownership of results Commitment to customer service and operational excellence ________________________________________ About Prairie Farms – “Farmer Owned. Locally Produced. Since 1938.” We are a farmer-owned cooperativ…

View the full posting and apply