Dispatcher

Cold Shot is currently looking for a Dispatcher for our Edmonton location. The successful candidate will be responsible for coordinating shipments, and supporting the freight and operations team to ensure smooth daily operations. Job Duties Create, schedule, and dispatch pickup and delivery orders Coordinate shipments with drivers and ensure timely deliveries Communicate with the operations and support team to resolve delivery or routing issues Answer incoming phone calls and assist customers with inquiries Work with the freight team to ensure shipments are placed in the correct location. Monitor daily shipments and update order status in the system Collaborate with drivers, operations staff, and other departments to ensure smooth service Follow company procedures and safety policies Complete tasks listed on the daily operations checklist Notify management of any serious issues. Job Requirements High school diploma or equivalent 1–2 years of dispatch, or customer service experience preferred Previous experience in the transport or logistics industry is an asset Professional appearance and good interpersonal skills Strong verbal and written communication skills Computer literate and proficient with Microsoft Office (Excel, Word, Outlook) Ability to remain calm and professional in busy or stressful situations Team player with strong customer service skills Job Type: Full-time Pay: $17.50-$19.00 per hour Benefits: Dental care Extended health care On-site parking Work Location: In person

View the full posting and apply