Dispatcher

Date posted: August 18, 2026 Pay: From $18.00 per hour Job description: Company Overview On-Site Hose, Inc specializes in the manufacturing and distribution of custom hydraulic hoses, fittings, and accessories. We are dedicated to providing reliable, high-quality products and exceptional customer service to meet the needs of various industries. Job description: We are looking for a reliable Dispatcher and Administrative Assistant to act as a communication point for all incoming service calls, technicians and parts shop. You will receive requests, transmit messages and track vehicles via GPS. You will double as an administrative assistant, aiding our Operations Manager and accounting team. The ideal candidate must be primarily an excellent communicator. You must be able to multi-task as well as take the appropriate action with little supervision. The goal is to enable different parties to communicate well by ensuring the accurate and timely transmission of information and aiding our office with extra administrative support as needed. Monday – Friday 7am – 5pm Responsibilities · Receive calls and record significant information · Address problems and requests by transmitting information or providing solutions · Receive and dispatch orders for products or deliveries · Prioritize calls according to urgency and importance · Call and text technicians, vehicles or other field units to appropriate locations · Use Corrigo dispatching software · Monitor the route and status of field units to coordinate and prioritize their schedule based on technician GPS location and prioritize based on job location · Provide field units with information about orders, traffic, obstacles and requirements · Enter data in computer system and maintain logs and records of calls, activities and other information · Provide administrative support to ensure efficient operation of the office · Perform data entry and update documents as needed · Maintain electronic and hard copy filing system · Perform data entry and update documents as needed Benefits: Dental insurance Health insurance Health savings account Paid time off Retirement plan Work Location: In person Pay: $18.00 - $20.00 per hour Benefits: Dental insurance Health insurance Paid time off Retirement plan Application Question(s): Are you comfortable speaking on the phone? What does good customer service mean to you? Work Location: In person

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