Dispatcher
Rochdale Village*This position has both part time and full time positions available Part-time & Full-time shift available: 12:00 a.m.-8:00 a.m. (Weekends included) Part-time hours: 21 hours Full-time hours: 35 hours Job Summary: Maintain the dispatch desk as the communications hub between cooperators, security personnel and others by telephone, radio and in person. DUTIES and RESPONSIBILITIES (includes, but not limited to): Maintain a blotter which reflects all occurrences during the tour of duty; Record all complaints on Log from cooperators and assignments of the Security Officers dispatched to correct the condition, indicating the time of the occurrence(s) and resolution; Maintain radio contact with security personnel on patrol of the assignments of specific complaints and crime conditions as brought to the attention of security from any source; Notify the security supervisors on patrol when a Public Safety Officer fails to communicate with the security headquarters hourly as prescribed; Assist staff supervisors in the assignment of walkie-talkie distribution and record same. Record and notify the police of vehicles towed from Rochdale Village; maintain records of as purchases and review parking lot records and record changes; Interview complainants and prepare security reports for those complainants who appear in person at the security office; and Other related duties. QUALIFICATIONS and EXPERIENCE: Minimum High School Diploma or equivalent. Some college, trade of business school (preferred). Proficient computer skills. Accurate typing (minimum 40-50 wpm preferred). Minimum of 1-year prior Dispatch experience. Excellent customer service skills. Excellent interpersonal and communications skills. Time management – the ability to organize and manage multiple priorities. Pay: $21.00 per hour Expected hours: 21.0 – 35.0 per week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Vision insurance Work Location: In person