Dispatcher

Company Description HDR Transport is a growing transportation company based in Brampton, ON, providing reliable freight and logistics services across regional and long-haul routes. The organization focuses on safe, efficient, and on-time delivery, working closely with drivers, customers, and partners to keep goods moving smoothly. HDR Transport values clear communication, accountability, and strong customer service to build long-term relationships. Team members are encouraged to contribute ideas, support one another, and help improve operations as the company expands. Role Description The Dispatcher role at HDR Transport is a full-time, on-site position based in Brampton, ON. The Dispatcher will coordinate daily truck and driver schedules, assign loads, and monitor routes to ensure timely pickups and deliveries. This role involves maintaining constant communication with drivers, updating them on load details, route changes, and safety requirements, while resolving issues such as delays, breakdowns, or weather-related disruptions. The Dispatcher will also update dispatch systems, prepare and review trip information, and communicate with customers and internal teams regarding shipment status and service expectations. Collaboration with operations, safety, and customer service teams is expected to support smooth, compliant, and efficient transport activities. Qualifications Experience with dispatching or scheduling in transportation, logistics, or a related field, including route planning and load coordination. Strong communication skills for interacting with drivers, customers, and internal teams, with the ability to provide clear instructions and timely updates. Proficiency using dispatch or logistics software, spreadsheets, and other digital tools to track loads, schedules, and documentation. Solid organizational and time-management abilities, with attention to detail and the capacity to handle multiple tasks and urgent requests. Knowledge of transportation regulations, safety practices, and basic geographic routing within Ontario and surrounding regions. Problem-solving skills to address delays, equipment issues, and changing priorities while maintaining service quality. Willingness to work in a fast-paced environment, including occasional extended hours or shift flexibility based on operational needs. High school diploma or equivalent; additional education or training in logistics, transportation, or supply chain is an asset. Prior experience in trucking, freight brokerage, or logistics operations in Canada is considered an advantage.

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