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Dispatcher

GridSource Inc.
11 hours ago
On-site
Portland, OR, United States
Indeed

Dispatcher GridSource is seeking a highly organized, detail-oriented Dispatcher to join our team in Tigard, Oregon. In this role, you’ll play a key part in coordinating daily field operations, supporting our technicians and field leadership, and helping ensure work is completed efficiently, accurately, and on schedule. This position supports GridSource’s Oregon and Washington AT&T/Lumen BSW operations, with additional support for our expanding West Washington Ziply operations as that market continues to grow. The ideal candidate is a proactive problem-solver who thrives in a fast-paced environment, communicates effectively, and enjoys keeping people, schedules, and priorities aligned. The role is primarily office-based and requires working Monday through Friday, with rotating Saturdays and Sundays off. Pay: $24/hr What you'll do: Coordinate and assign daily work orders to field technicians and crews, balancing workloads and operational priorities across multiple markets. Monitor job progress throughout the day, track outstanding work, and provide timely updates to ensure work orders move efficiently toward completion. Assist with work order processing, documentation, closeouts, and quality assurance reviews to help maintain accuracy and operational standards. Serve as a key point of coordination between field technicians, customers, Field Managers, and other internal teams to support timely and effective service delivery. Provide administrative and operational assistance to Field Managers, helping address scheduling needs, workflow challenges, and daily priorities. Help maintain accurate schedules, operational reports, and workload tracking across multiple markets. Identify scheduling conflicts, follow up on delayed or incomplete work, and help resolve day-to-day issues to keep field operations running smoothly. What you'll need: Strong organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously. Excellent verbal and written communication skills. Ability to remain focused, adaptable, and effective in a fast-paced, deadline-driven environment. Previous experience in dispatching, scheduling, logistics, or field service operations is preferred. Proficiency with computers, data entry, Microsoft Office applications, and general office technology. Ability to work collaboratively with field personnel, office staff, management, and customers. A proactive, solutions-oriented mindset with the ability to follow through on tasks and changing priorities. What We Offer Health, Vision, & Dental Insurance Paid Time Off (PTO) 401k Plan Paid sick leave in accordance with any applicable state or municipal laws Why Work for GridSource? At GridSource, our team of dedicated professionals is committed to delivering excellence and providing top-tier service in the industry. We see ourselves not just as contractors but as partners in your success. We work closely with you throughout every phase of your project, ensuring it stays on schedule and within budget. GridSource is a proud supporter of our U.S. military, veterans, and their families. Active military, transitioning service members and veterans are encouraged to apply. GridSource is committed to hiring, recruiting, and promoting associates without regard to race, color, gender, religion, national origin, disability, sexual orientation, or veteran status. GridSource is an Affirmative Action Equal Opportunity Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act.

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