Dispatcher

AccuAir HeatingCooling is a Family-Owned and operated Heating and Air Conditioning Company. We are looking for a goal-minded individual to assist our technicians, customers, and office. This role will focus on answering phones, scheduling, and office administrative tasks. Must have a great "can do" attitude. If you have experience offering ABSOLUTE CUSTOMER SATISFACTION, we want you to be a part of our team, please apply now! Pay Scale: $19.00 - $25.00 plus Benefits, depending on skillset Benefits: Medical and Dental (100% for employee), Paid Holidays, Paid Vacation, 401k with company match, and Sick Leave (earned at 1 hour per 30 hours worked, not to exceed 40 hours) FLSA Status: Non-Exempt Work Hours: 8:00 am - 5:00 pm, Monday through Friday, some overtime as needed Primary Job Function: To assist with all incoming phone calls, and manage the day-to-day scheduling operations. Responsible for the creation of department job files, daily/weekly/monthly reporting, contacting clients regarding scheduling issues, and scheduling subcontractors and inspections. Responsible for coordinating communication between service technicians, installers, field supervisors, customers, vendors, and the office. Required Qualifications: Impeccable customer service skills Ability to multi-task within a fast-paced environment Geographical knowledge of sales area or map reading skills 3+ years of office experience High school diploma or general education degree (GED) Regular and Reliable Attendance Qualifications Desired: Some dispatching experience within a service-related industry Excellent verbal skills Professional phone skills Strong interpersonal skills Energetic personality Well-organized and able to work independently Working knowledge of GPS and mapping software Bi-Lingual preferred (Spanish) ***NO PHONE CALLS OR IN OFFICE INQUIRIES ABOUT THIS POSITION. ALL CANDIDATES MUST APPLY ONLINE ***

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