Dispatcher

Sussex County Community College is seeking a part time Campus Dispatcher. The SCCC Campus Dispatcher is responsible for monitoring campus safety communications, coordinating responses to emergencies, dispatching security personnel, and providing vital support to ensure the safety and well-being of the college community. The dispatcher operates communication equipment including radios, telephones, and computer-aided dispatch systems, and maintains records of all calls for service. Reporting to the Director of Campus Safety & Security. JOB RESPONSIBILITIES: Receive, evaluate, and prioritize incoming calls for security assistance, emergencies, and general information. Dispatch campus security personnel to incidents using two-way radio and other communication systems. Monitor security cameras, alarm systems, fire alarms, and access control systems, and report irregularities as appropriate Maintain accurate logs, reports, and records of incidents, officer activities, and dispatch calls. Serve as a central point of contact for coordinating responses with local law enforcement, fire, and emergency medical services when necessary. Respond to inquiries from students, faculty, staff, and the public in a professional and courteous manner. Assist with issuing ID cards, parking permits, and other safety-related documentation, as required Support emergency response and evacuation procedures during drills and actual emergencies. Perform clerical and administrative tasks related to campus safety operations as needed. Performs other duties as assigned. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor, including maintaining a valid driver’s license in good standing with DMV for those jobs that require driving . QUALIFICATIONS: EDUCATION: High School Diploma or GED required EXPERIENCE: Prior work experience in a dispatch, security, public safety or related field strongly preferred. ESSENTIAL SKILLS: Ability to work with diverse populations Excellent verbal and written communication skills Professional and compassionate demeanor Ability to remain calm and professional in high-pressure or emergency situations. Proficiency with computers and dispatch-related software; familiarity with Microsoft Office Suite. Ability to work independently and multitask effectively. Must be available to work varying shifts, including evenings, weekends, and holidays, as required. PREFERRED SKILLS: Knowledge of federal, state, and local safety and security regulations applicable to a college environment. NJ Public Safety Telecommunicator Certification Familiarity with Clery Act reporting and Title IX considerations. Bilingual or multilingual skills a plus. Sussex County Community College is an Equal Opportunity Employer. Effective September 1, 2011, the NJ First Act requires that certain classifications of persons employed by a public higher education institution will have 365 days within which to establish a primary residence in NJ. Failure to comply will render the individual unqualified to continue to hold the position. Individuals may seek exemption from the residency requirement based on critical need or hardship.

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