Dispatcher

Job ID: 529767 Mulzer Crushed Stone, Inc., a CRH Company, is the foremost supplier of crushed stone, sand, gravel, scrubber stone, rip-rap and ag-lime in the Ohio River Valley. Complete with seven quarries, twenty retail locations and four sand and gravel plants, Mulzer Crushed Stone, Inc. has supplied aggregate to area construction projects, large and small, since 1935. Mulzer Crushed Stone, Inc. is the Tri-State’s established leader in delivering superior quality products that provide exceptional value to those we serve. In addition, by being a part of the CRH Americas family, we are a proud reflection of the hundreds of family businesses, local and regional companies and mid to large sized enterprises that come together to form CRH Americas. CRH Americas is the number one asphalt producer, the third-largest aggregates producer, and one of the top 5 ready mixed concrete producers in the United States. CRH Americas operates with a decentralized, diversified structure, letting you work in a small company environment while having the career opportunities of a large enterprise. Summary Coordinates and dispatches customer orders to company truck drivers, lease haulers, and quarry locations to ensure safe, efficient, and timely delivery of materials. Serves as a primary point of contact for customers, drivers, internal departments, and external customers while maintaining a high level of customer service and operational support. Essential Duties and Responsibilities Take, enter, and manage customer orders. Assign orders to quarries and coordinate truck assignments. Coordinate deliveries between company trucks, lease haulers, and quarries. Dispatch orders and communicate messages, schedule changes, and special instructions. Serve as a liaison between drivers, customers, quarries, and internal departments. Perform payroll entry and attendance-related tasks. Travel to other sites to provide operational support as needed. Maintain flexibility in work schedules to ensure adequate department coverage. Demonstrate strong communication, organizational, and multitasking skills. Use dispatching systems, phones, computers, and business software effectively. Maintain a professional attitude when interacting with internal and external customers by phone, electronically, or in person. Regular and predictive attendance is an essential function of the job. When duties and reasonability change and develop, this job description will be reviewed and is subject to change as business necessitates. Supervisory Responsibilities This position has no supervisory responsibilities. The Dispatcher coordinates transportation activities and communicates with company truck drivers and lease haulers but does not directly supervise employees or perform hiring, disciplinary, performance management, or other supervisory functions. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Associate degree, technical certification, or equivalent combination of education and experience preferred. Experience in transportation, logistics, dispatching, customer service, or a related field preferred. Must be comfortable using computers, phones, Microsoft Office applications, and company software systems to manage operations and produce reports. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with company truck drivers, lease haulers, customers, vendors, and employees at all levels of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide using whole numbers, fractions, and decimals. Ability to calculate rates, ratios, and percentages and interpret charts a…

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