Dispatcher

Overview Keep freight moving and customers informed as a Dispatcher. You’ll coordinate road transportation operations, match vehicles with shipments, and communicate updates across drivers, customers, and internal teams. Your work will draw on dispatching, transportation planning, logistics, and fleet management to support reliable daily operations. Your impact: By coordinating timely dispatches and clear updates, you help drivers stay informed and customers receive dependable service. Duties Schedule and dispatch vehicles for freight movements, considering routes, availability, and changing priorities. Use of Excel and Outlook software, transportation management systems, GPS, and geographic information systems (GIS) to track shipments and support transportation planning. Manage phone calls on multi-line phone systems; provide responsive customer service and maintain professional phone etiquette. Coordinate internal communication with drivers, shipping and receiving teams, and supply chain partners, including third-party logistics (3PL) providers. Complete accurate data entry and typing for dispatch records; use analysis skills to identify issues and support road transportation operations. Requirements Strong communication, phone communication, organizational, and customer service skills; able to manage competing requests with care. Familiarity with Microsoft Office, transportation management, freight, and logistics operations. Knowledge of Department of Transportation (DOT) regulations and fleet management practices. Experience with Samsara is recommended or other ELD knowledge. Experience in dispatching, shipping and receiving, or supply chain operations is helpful. Must be reliable, willing to lead and train drivers, must be calm and aggressive at the same time, and strong relationship building skills with drivers and customers. Be able to handle issues and situation when they arise and be okay with quick changes. Must be able to go with the flow and not get worked up when things change. Pay: $75,000.00 - $100,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Referral program Retirement plan Vision insurance Work Location: In person

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