Dispatcher 35 to 40 hour / week, bilingual Spanish

Job Summary PA Transportation Services in Bethlehem, is a family owned company that transports passengers in sedans, wheelchair vans, and minibuses across multiple counties. We are seeking a detail-oriented and proactive Dispatcher to join our dynamic team to work in a fast paced environment. Prior Dispatching / Routing experience or intermediate computer knowledge required to help Dispatching team with routing of daily rides and cleaning up daily runs on 3rd party cloud based software. Schedule: Monday to Friday: 10:30AM to 6:00PM & every other Saturday 6AM to 2PM REQUIREMENTS: Understanding of Dispatching software and computing proficiently a plus This individual shall be 23 years of age or older and possess a clean driver’s license for at least 3 years. (Criminal, DMV Background check, Drug & Alcohol tests are required this position.) Maintain a strong attendance record, and must report to work on time Follow company safety and operational rules and procedures Must be able to maintain proper documentation of all transport services Attend mandatory trainings as needed for the job function Excellent Customer Service / Phone Etiquette experience Bilingual (Spanish/English) a big plus The ideal candidate should demonstrate: Strong Communication Skills: Communicates clearly, respectfully, and professionally with participants, families, coworkers, and supervisors. Flexibility and Adaptability: Willing to adjust to changing daily needs, take on different responsibilities, and adapt to new situations. Willingness to Learn: Open to training, coaching, feedback, and learning new procedures and responsibilities. Positive Attitude: Brings energy, enthusiasm, and a helpful attitude to the workplace. Teamwork: Works cooperatively with others and contributes to a supportive team environment. Patience and Compassion: Demonstrates patience, empathy, and respect when working with older adults, including individuals who may have cognitive or physical limitations. Dependability: Arrives on time, follows through on responsibilities, and can be counted on by coworkers and supervisors. Problem-Solving: Uses good judgment, asks questions when needed, and approaches challenges with a solution-oriented mindset. Most importantly, we value attitude, reliability, and a willingness to learn. Training will be provided. We are looking for someone who brings a positive attitude, good communication skills, flexibility. ***Local Candidates Only Please.*** Job Types: Full-time, Part-time Pay: $17.00 per hour Application Question(s): Do you have experience with Dispatching? If so how many years? Are you bilingual (speak Spanish & English)? Experience: Customer Service: 1 year (Preferred) Ability to Commute: Bethlehem, PA 18017 (Required) Work Location: In person

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