Dispatcher

Company Description Infinite Freight Service Inc. is a transportation and logistics company focused on providing reliable freight services to clients across diverse industries. The organization emphasizes efficient coordination of shipments, clear communication, and on-time delivery. Team members work closely with drivers, customers, and partners to keep freight moving safely and predictably. The company values professionalism, accountability, and strong customer service in all aspects of its operations. Role Description The Dispatcher role at Infinite Freight Service Inc. is a full-time, on-site position based in Winnipeg, MB. The Dispatcher coordinates daily freight operations, including scheduling and assigning loads, updating routes, and monitoring driver locations. This role involves communicating with drivers and customers, addressing delivery issues, and ensuring accurate documentation of trips and status updates. The Dispatcher will use dispatch and tracking systems, respond to time-sensitive situations, and collaborate with other team members to meet service commitments. The position requires consistent attention to detail, strong organizational skills, and clear communication throughout each shift. Qualifications Candidates should possess strong communication and customer service skills, with the ability to interact professionally with drivers, clients, and colleagues. Candidates should possess solid organizational and time management skills to handle multiple shipments, schedules, and priorities at once. Candidates should possess problem-solving and decision-making skills to respond effectively to delays, route changes, and unexpected issues. Candidates should possess computer literacy and comfort with dispatch or routing software, GPS tracking tools, and standard office applications. Candidates should possess attention to detail and accuracy in recording trip information, delivery times, and shipment documentation. Candidates should possess the ability to work in a fast-paced environment, remain calm under pressure, and adapt to changing operational needs. Previous experience in dispatching, logistics, transportation, or a related field is beneficial. Knowledge of freight operations, local and regional routes, and basic transportation regulations is an asset. High school diploma or equivalent required; additional training or education in logistics or transportation is an advantage.

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