Dispatcher

Job Overview As a Dispatcher, you’ll coordinate road transportation operations and keep freight moving safely and efficiently. You’ll use dispatch tools and transportation management systems to assign vehicles, track shipments, and share timely updates with drivers, customers, and internal teams. Your work connects logistics, shipping and receiving, and supply chain partners to support reliable service. Responsibilities Department Financial Performance – assist general manager in achieving target financial performance of service department. These targets include, but are not limited to, net income targets, gross profit targets, driver & asset performance targets, etc. Manage phone calls, provide customer service, and maintain clear internal communication with drivers, carriers, and operations teams. Work in a centralized location coordinating and managing the delivery of ground-transported cargo. Support fleet management and shipping and receiving coordination while following applicable Department of Transportation (DOT) regulations. Identify the most cost-effective delivery options with customers Identify and instruct drivers on the most efficient routes. Assist drivers when needed. Monitor driver progress and manage driver concerns Supervise daily activities of drivers, schedule hours, and providing encouragement and discipline when necessary. Recommend hiring/firing decisions to General Manager. File the appropriate paperwork. Process orders Other duties as assigned Your impact: Clear dispatch decisions help drivers stay informed and help customers receive timely, dependable freight service. Experience High school diploma or equivalent. Strong communication, phone etiquette, organizational, typing, and analysis skills; experience with dispatching and phone communication A strong command of the English language (Bi-lingual in English and Spanish is preferred). Excellent time-management skills and the ability to work in high-pressure situations and fast-paced environments. Excellent organizational abilities are required. Good computer software experience and skills. Experience with transportation management systems is helpful Prefer having previous experience in a decision-making role. Prefer experience with coordinating groups of people or tasks. Has a Commercial Driver’s License with appropriate designations, and medical card. Clean driving record. Must pass DOT pre-employment drug screen and adhere to Driscoll Transportation, Inc and DOT drug testing policies. Must be able to work the hours necessary in order to achieve the goals of the company. Must be able to climb, bend, stoop, kneel, lift overhead, work at heights, and walk/work in rough terrain in order to access equipment, tools materials and job site in order to complete work. Must comply with company safety and personnel policies. Must have reliable transportation and show up to work on time every day. What We Offer: Free Medical Coverage - 100% of the employee's premium is paid by the company Dental Insurance Vision Insurance Paid Time Off 401(k) with company matching How to Apply: Please apply online through Indeed.com or at https://driscollmc.com/careers For immediate consideration, call (208) 221-6134 or email HR@Driscollmc.com Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance License/Certification: Class A CDL (Required) Medical Card (Required) Work Location: In person

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