Dispatcher

Transdev in Carson City, NV is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support to the clients. We are seeking customer service-oriented professionals who are dedicated to safety. CBA Position Transdev is proud to offer: Position Subject To Collective Bargaining Agreement $ (Union Collective Bargaining Agreement Pay-scale) Starting pay $22.07 with progression to $29.47 over 6 years. Benefits Include Vacation : 1 week after 1 year of service, 2 weeks after 3 years of service, 3 weeks after 7 years of service. Paid Sick Leave Medical, Dental & Vision after 30 calendar days of employment for full-time employees, life insurance, pension plan, and company holidays. Key Responsibilities Oversee road service assigned carriers by tracking trip performance measures, route begin on time, performance, incidents, etc. Provide customer support by responding to questions and concerns regarding customer trips including no shows, cancellations and missed trips. Manage emergency situations for vehicle operators, act as liaison between the carrier and emergency services. Manage daily service by reviewing route performance and proactively responding to situations that impact customer service. All other duties assigned. Qualifications : High School Diploma or GED; Technical Degree preferred. 3-5 years' experience dispatching. Excellent verbal, interpersonal and customer service skills. Problem solving and analytical skills. Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements Must be able to work shifts or flexible work schedules as needed. The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen. Work environment will be a combination of both indoors and outdoors. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact us.jobs@transdev.com Transdev Maintains a Drug-free Workplace. Applicants Must Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). Successfully pass a pre-employment drug screen. Work Type: No Remote The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Herefor CA Employee Privacy Policy. Job Category: Dispatchers Job Type: Full Time Req ID: 9355 Pay Group: 2V9 Cost Center: 52753 The above statements are intended to describe the general nature and level of work being …

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