Dispatcher

As a Service Dispatcher, you will be reporting to office manager and more. You will use your communication and active listening skills to devise the most efficient solutions. Specific duties in this role will include: Scheduling service calls and providing work orders for Service Technicians according to urgency Reviewing jobs in service monitor to ensure they are dispatched and assigned as required Communicating with Service Technicians and other departments Reviewing work orders and time sheets Invoicing and collection calls Requirements: As a Service Dispatcher, you must be very pleasant, professional and possess the ability to function equally well in both a team environment and independently. You must also be highly detail-oriented and focused with a flexible and adaptable nature. It is also important that you display excellent verbal and written communication, interpersonal, and active listening skills as well as the ability to interact effectively with both customer and co-workers. Specific qualifications in this role will include: Superior Problem Solving skills Excellence in Customer Service, and solid Interpersonal Skills Candidates must also be comfortable with the MS Office Suite including word and excel, MS Outlook, and Web navigation High school diploma or equivalent is required Exceptional customer service skills Job Type: Full-time Pay: $16.00 - $18.00 per hour Expected hours: 30.0 – 40.0 per week Benefits: 401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance Work Location: In person

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