Dispatch Support

Position: Full-Time, Permanent Schedule: Monday to Friday, with occasional evenings and weekends as required Salary: $80,000 + per year, depending on experience Benefits: Health and wellness benefits, short-term and long-term disability coverage, and RRSP matching About the Position Boot Trucking is looking for a reliable, organized, and detail-oriented Dispatch Support to join our team in Fort Macleod. Working alongside our primary dispatcher, you will assist with coordinating routes, communicating with drivers and customers, and supporting the day-to-day operations of the business. The ideal candidate has a strong understanding of the trucking industry, communicates effectively, and can adapt to changing priorities in a fast-paced environment. Key Responsibilities Support the primary dispatcher with load planning, scheduling and daily operational coordination. Stay in regular contact with drivers, customers and internal staff about loads, schedules, delivery requirements and changing priorities. · Assist with pre-loading and unloading of trailers as required to support daily operations. · Enter and maintain accurate order information, including rates, fuel surcharges and customer-specific requirements. Prepare and manage cross-border documentation, permits and other transportation paperwork. Monitor vehicle tracking systems and GPS location of trucks. Support compliance with company safety policies, site-specific requirements, and applicable transportation regulations by communicating expectations and addressing concerns as they arise. Build and maintain positive relationships with customers, drivers and suppliers. Prepare and distribute weekly fuel surcharge updates to customers. Qualifications Required Minimum 3 years of experience in dispatching, trucking operations or a similar role. Valid Class 1 driver’s licence, and ability to safely operate a loader when needed. · Solid understanding of trucking operations, including knowledge of transportation permits and cross-border shipping requirements. Experience with ELDs, satellite tracking systems, and transportation management systems, with knowledge of hours-of-service requirements. Proficiency in Microsoft Excel, Outlook, PDF documents and general computer applications. Strong written and verbal communication skills. Strong organizational, time-management and attention-to-detail skills. Ability to work independently, make sound operational decisions, adapt to changing priorities, and stay calm and solution-oriented under pressure. Assets Previous experience with accounting or dispatching software. Pay: From $80,000.00 per year Benefits: Disability insurance On-site parking Paid time off RRSP match Wellness program Work Location: In person

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