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DISPATCH SUPERVISOR - FULL-TIME

CITY OF FAIRHOPE
9 days ago
Full-time
On-site
AL, United States
$28.07 - $36.49 USD hourly
Indeed

Description Under general supervision of the Police Lieutenant - Support, the employee is responsible for the day-to-day operations of the City’s Communication Center, providing dispatch and other communication support services for situations involving police, fire, emergency medical and other City public safety responders. The employee trains and schedules personnel, communicates and enforces dispatching standards and policies. The employee oversees and administers the City’s computer-aided-dispatch (CAD) system, the Records Management System (RMS) system, and the Mobile Dispatch System (MDS). The employee also serves as the Agency Information Security Officer (AISO) who manages accounts and training for the National Crime Information Center (NCIC) system. The employee performs duties as a Dispatcher to cover vacations and other employee absences. Independent judgment, initiative, and understanding must be exercised in interpreting orders, rules, and regulations, and in meeting emergency situations. Work is performed in accordance with established rules, regulations, and instructions from superior officers, and work is reviewed upon completion. This job is considered safety-sensitive and is subject to a pre-employment background check and random drug screens. 1022.4.2 TATTOOS The appearance of department members is a visual representation of the department and its standards of professionalism. Therefore, it should be assumed that reasonable restrictions will be placed on employees who choose to have visible tattoos or body art. Employees are allowed to have visible non-offensive tattoos while conducting day-to-day operations. Employees with any visible tattoos will be required to wear long-sleeved uniforms at any of the following: Public Speaking Events on behalf of the department Media releases Court (Federal, District, Circuit, Municipal and any other court proceeding) While on-duty, or representing the department in any capacity, members may have or display tattoos; with the following restrictions: -One wedding ring tattoo on the ring finger -Tattooed make-up giving the appearance of natural color and style is allowed (i.e. eyebrows, eyeliner) -No other visible tattoos are permitted on the head, face, neck (above the collar) or hands (below the wrist bone) unless authorized by the Chief of Police because of special circumstances. Tattoos depicting racist, indecent, extremist, lawless or offensive themes are prohibited. A tattoo is considered "offensive" if it is sexist, sexual, racist, vulgar, anti-social, violent, or discriminates against any person by virtue of words, symbols, or pictures in the tattoo or body art. Additional prohibited tattoos or body art is any such tattoo/art associated with any organization or group that advocates intolerance or discrimination, that brings discredit upon the Department or violates the Departments' defined Vision, Mission and Values. The final determination on the interpretation of a tattoo is determined by the Chief of Police. Essential Functions ESSENTIAL FUNCTIONS: The following list was developed through a job analysis; however, it is not exhaustive and other duties may be required and assigned. A person with a disability which is covered by the ADA must be able to perform the essential functions of the job unaided or with the assistance of a reasonable accommodation. ESSENTIAL FUNCTION: Supervision and Management. Supervises, directs, and evaluates assigned staff, processes employee concerns and problems, directs work, counsels, disciplines and completes employee performance appraisals. Plans and directs shift activities of the unit. Prepares daily work rosters; adjusts schedule, staffing, and/or authorizes overtime to ensure adequate manpower at all times. Approves leave requests; documents employee absenteeism and work-related injuries. Prepares performance evaluations on assigned employees. Participates in applicant interviews and submits recommendation to supervis…

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